Walgreens,

1745 E Main St, Torrington, CT 06790, United States

"I had the pleasure of Charles helping me at the checkout counter yesterday! He was very compassionate and met all of my needs. Made me feel welcome!! Makes a difference to be taken care of by nice people. The young lady in photos was very nice as well"

"Where to even start? The store section is fine. The Pharmacy zero...ZERO STARS!!!! Switched rx's from Torr. N. Elm pharmacy to the E. Main location a couple yrs ago, bc I thought there was no possible way it could be worse...IT IS! Monthly maintenance meds, NEVER in stock & having to wait until who knows when for deliveries, or scripts to be filled! No matter when called in, therefore missing doses...UNACCEPTABLE! Staff...forget about it, even the Pharmacist doesn't seem to care about his job! I have no faith nor trust left in the staff @ this location. If you would like to leave your life in the hands of someone who either no longer cares, or who just has no idea about pharmaceuticals & recalls...then by all means this is the pharmacy for you. Not me! ***After receiving a pre-recorded message today about an inhaler recall & the message advising to call your local walgreens if you needed more info or had questions, I called. (wanted to make sure my inhaler was not within that lot of albuterol recalled) I'll quote the ignorant response to my question, the Pharmacist @ E. Main @ 6pm 10/4/23 told me "there is no recall, there hasn't been any recalls since @ least Jan 2023. It's a problem w/corp phone system & generating calls in error". I let him know CVS sent out letters a couple weeks ago to there customers letting them know of this exact recall & he said..."Idk anything about CVS's drugs or recalls, but we have had no recalls". Recalls are nationwide! ***WRONG!!!!! Do NOT trust them! CVS has verified the recall. This is the second time a recall has occurred & this pharmacy has IGNORED it! Basically denies recalls exist which can, in turn hurt or even kill a person. THIS IS REPORTED TO WALGREENS CORP & will be reported to the DCP DRUG CONTROL. In some professions being lazy & cutting corners can kill. CVS HERE I COME!"

"Went into Torrington CT, East main st location to mail a prepaid fedex package and the old lady was so rude and condescending. My label wasn’t attached to the box and treated me like I was the scum of the earth even after I asked to use some tape told me leave. Wow, just wow"

"I was wary of the reviews but this was the only pharmacy in the area that had my medication in stock. Everyone I talked to was absolutely lovely and went above and beyond to make sure I got my medicine in a timely manner. Thank you!"

"The Male Pharmacist (not sure his name) is a peach. He stayed open little later and waited for my daughter to arrive so my husband would have his Eliquist for the weekend. He's a sweetheart. Great guy. Girls in front are very nice and no matter how bad a day their having they always treat you with a smile. You all are doing such a great job even during this time."