Domino's Pizza

"Accommodation is sparse, and staffing is much to be desired. What I hated was the customer service and lack of privacy at the window when ordering. The clerk was also stressed and rude as he worked alone, concentrating mostly on the overwhelming car delivery orders."

"Well maintained store. They are low on seating capacity, which is common in most of the Dominos joints. Pizza was ready on time. I love their Alfredo sauce, it’s delicious. Service was good. They do have ample space for parking. Staff were friendly."

"I ordered two times and my pizza was cold the last time my pizza came 2 hours later"

"Disgraceful…. Nightmare…. Horrible Customer service. This is New Haven pizza capital of the world. Monday’s most of the amazing pizza places are closed. So we decided to slum it and go to our local domino’s. We ordered a pizza and two orders of breadsticks after a busy Monday. We ordered online in the store and waited inside the store for 30 plus minutes. We witnessed a number of people come in and out asking for extra sauce and being told the sauce was a dollar. One man who was helped before we got our food told the lady he wasn’t going to pay for anything extra and that she couldn’t read or spell his name while yelling at her for no reason. She gave him his extra items for free. When it was my turn to ring out next I paid the man helping me and asked him why I was overcharged online. He called over Erica who they said was the manager but clearly has no management skills. She told me that I had not been overcharged and took a while to explain the bill to me. She said that only one order of the breadsticks come with one sauce and it was an extra charge for us to receive more than one. So I asked to return the order that didn’t come with sauce. She said that she would have to flag my name if I ever ordered again and return my entire order. For me to reorder the two items that I wanted which didn’t make sense coming from someone who is the manager. She was extremely aggressive she scared my child. Reaching and snatching my food that I had already paid for out of my hands and having me wait longer to get a refund. This was unacceptable. My child asked all evening what was wrong with that lady? Why was she so irate and unable to do something so simple? I hope Dominos can answer my child’s questions?"

"Honestly, it's a 50/50 shot on whether or not your food arrives hot or not. . And that's when u pay.. if yo redeem any points at all.. then you can guarantee its going to be very late and barely warm.. nothing like having to heat up your "fresh"food.. quite frustrating"