Great Expressions Dental Centers - Orange

"Do not come here. I am very unhappy with the standard of care at this practice. Overall I have great dental health and went here because it was one of the only options that my insurance would cover for my routine cleaning. The hygienist was very kind, though I was taken aback when she diagnosed me with gum disease (mind you, I've never even had so much as a cavity) and said I would need a root scalar cleaning, special mouthwash that would stain my teeth, and to return in 3 months for a follow up and additional cleaning to take care of the stains from the mouthwash. I also thought it was strange that I was never seen by a dentist (only hygienist). I should have listened to my gut but instead I let them do the extra cleaning. Of course insurance only covered the routine cleaning and about half of the other services so I still owed $250 out of pocket. Feeling frustrated, I did some online research and in reading the other Yelp reviews noticed this happened to others as well, so I decided to get a second opinion. This dentist (small but reputable private practice, not corporate) looked at my x-rays, which he said were completely fine, and that I did not have evidence of gum disease. (And naturally, getting my x-rays from Great Expressions was like pulling teeth - pun intended.) I have a hunch Great Expressions is squeezing money out of nervous clients with perfectly fine oral health, scaring them with incorrect diagnoses and convincing them they'll need extra work, then of course they'll have to come back for follow ups etc. which will cost even more. I will be filing a complaint with my insurance company and the BBB."

"The staff was excellent, Kim the office manager couldn’t be more polite, professional and accommodating. My hygienist was excellent and treated me with the care that I was hoping for. I have a strong aversion to the dentist and haven’t been to one in quite some time because of it. This office was very good to me."

"Honestly, I appreciate the staff there at Great Expressions Dental Center. Quite friendly and welcoming. Both my husband and I share one hygienist. Allysa I believe her name is. Both my cleanings were good. I have a fear of dentist overall, because of past experiences. But, so far I do not feel that way there."

"It’s rare to find a place such an amazing place like this where coworkers genuinely seem to enjoy working with each other. It creates a wonderful environment that can put anyone with a fear of dentists at ease. All of my concerns are addressed, and I feel listened to, which is something I haven’t experienced at previous dentists. Kind, caring, and competent."

"One of my best friend referred me to this dental practice because I could not find a good dentist anywhere who accepted my insurance. I am SO happy she did! The entire staff is super friendly and helpful. The dentist is very thorough and really cares about his work. I needed two crowns and the process was smooth from start to finish. Can’t day enough good things about this office.. so glad my friend referred me and I will continue to refer others!"