Walgreens,

28 E Elm St, Torrington, CT 06790, United States

"The state should close this location’s pharmacy due to its incompetency in fulfilling prescriptions. After waiting 3 days for a much needed antibiotic, ( calling the store, connecting with an automated attendant telling me that they have the prescription but its not ready, call back in an hour) I drove to the store on the 4th day to find another couple waiting in line for a prescription called in 2 days prior. The pharmacy filled both of our prescription as we waited. This location is not only incapable of routinely filling a prescription on time, but equally incompetent in communicating their inability to fulfill. It’s nearly impossible to speak with anyone over the phone regarding the status of a prescription. Based on the on-line reviews that I just read, this has been an ongoing issue and should be addressed. Now that I know of their incompetency, I will not have a prescription sent to this store again, but what about people that are not aware? The state should not allow this incompetency to persist. Failure to fulfill or providing notification of your inability to fulfill will result in serious health consequences to an uninformed consumer."

"This is the worst pharmacy I have ever dealt with. Prescriptions are never ready and every time I go there something is wrong. I see others before me have nothing but problems to. I called this morning and was on hold for 42 minutes and the automated system kept repeating I had 2 people ahead of me now how is that even possible? My entire family is going somewhere else. This pharmacy is absolutely horrible! My doctor sent my prescription yesterday and it still isn't filled."

"I don't have issues with the store or photo. For the most part their friendly and give good prompt service. However the pharmacy has gotten bad. Their always short staffed (I understand that) but they close early, started having issues with getting my medications resulting in me going days without them on multiple occasions. They've even closed for the entire weekend more than once recently. I would have problems every time I tried to call the refills in. Then I would receive a text saying they were ready for pickup, yet when I got there they wouldn't have it. It just kept getting worse. It got to the point I switched pharmacies because there were numerous issues every single time I was due for my medicine. I understand sometimes there are issues beyond control but every single time? Not to mention instead of apologizing for the inconvenience, you would get an attitude and basically be told "oh well nothing I can do.""

"Well organized branch of Walgreens complete with terminal for development of digital photography, automatic teller machine, and all sorts of products for health and personal care. Tanks of propane are sold outside. There are about four cashiers at busiest, with a pharmacy in the rear. What makes this establishment lose one star from this review is that the home-test kits for the ‘Rona are in very high demand now, yet instead of commensurately raising the price, Walgreens just rations the product to four units per customer. Friendly staff and adequate parking in the lot out front."

"The worst pharmacy I have ever used, they fill prescriptions when they feel like it. I've waited over 14 days for 2 prescriptions to be filled. I understand they may be "understaffed" but this sounds like a bad management problem. Hire someone, transfer employees from other walgreens, etc do something! Your putting people's lives at risk by not dispensing their medication. Also a 30 minute hold on the phone everyday just to be hung up on... pathetic."