Acquisitions - Dunedin

"My husband and I were shopping and I wanted to treat myself by buying a shawl I fell in love with. I found that the one I love most had a 50% off tag on it and it made it all the more special that I had to have this shawl. We continued to shop and I noticed an older woman I’ve seen before start to linger in the area that we were looking. This happened the last time I had been in this store. It was obvious she didn’t need to stare at a coffee cup sitting on a shelf close to us. I started to think maybe cuz I’m heavily tattooed that she expected us to shoplift, or maybe it’s because I may look unwell due to going through cancer treatment she may assume I don’t fit the mold of an acceptable shopper’s appearance? I tried to ignore that feeling but when it came to checking out, she immediately told me that the shawl I was purchasing was not meant to be on sale and went straight back to her manager. I was heartbroken and confused since the 50%off tag had the exact same price info as the original tag, I highly doubt this was a mistake. My husband was quite upset at how she handled this sale and to be honest the complete embarrassment on how she treated this makes me never want to go back and support such a business again. If you assume someone that doesn’t fit a specific shoppers aesthetic is unworthy of a sale, you have no business being in the retail industry."

"Very² unfriendly staff, I remember that I want to buy a bracelet. I test to wear it before I buy and to make sure it fit perfectly on my wrist. One of the staff girl as I can remember is really rude to me and she say "You know that you not suppose to wear it before you buy it" the way she talk to me very rude and the expression her face very unfriendly. I know is my fault because I wear it, I just wear to make sure it fit my wrist before I buy. But, at least she don't have to say in very rude voice and the expression face mad at me. As a customer, I find that really rude. I never ever want to shop and step in on this shop again and ever again."

"In 2017, i bought Poo Lolly for my true lover. (His big Kid) I don't know whether he liked it or not. I also bought melting candles from this shop, i loved it ( cinnamon, lemon, rest i can't remember). Customer service was good., when buying Poo Lolly. That lady was awesome. Thank you.:). Love and Light goes to this store for making me happy with the products i wanted in 2017."

"I wasn't impressed with attitude of the tall ginger haired girl, I was spending over $500 so asked for a discount she told me abruptly no if you don't buy it someone else will and walked away. I'm a business man myself, I couldn't believe how we were treated. If she hadn't walked away, we still may have gone ahead with purchase. Staff attitude is discussing."

"I bought a Aroma diffuser today,and it didn't work so I bought it back straight away, the manager and blonde girl are reasonably nice, but the dark curl hair young girl is awful, she is rude and mean, not only questioned me some weird questions like "did you read the instructions ? " "did you use the USB cable?" also questioned my credit card like I was holding a fake one, also be mean to my 3 years old son. Overall, I will not buy anything again from them,and hopefully they hire someone better, or her services skills will ruin the business."