Albany Street Medical Centre
29 Albany Street, Dunedin North, Dunedin 9016
Hours open
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Location & Phone number
29 Albany Street, Dunedin North, Dunedin 9016, New Zealand
About the Business
Welcome to Albany Street Medical Centre, located at 29 Albany Street, Dunedin, New Zealand. We are an esteemed institution offering exceptional healthcare services to our patients. Our clinical team consists of three highly experienced General Practitioners and one dedicated nurse, all committed to providing the highest quality care with a patient-centric approach.
Conveniently situated in Albany House on upper Albany Street, our practice is nestled between the University campus and George Street, making it easily accessible for students, locals, and anyone in need of medical assistance. Albany House is a hub for health professionals, housing not only our medical centre but also Albany Pharmacy and Back in Motion Physiotherapy.
Dunedin is known for its multicultural diversity, and our enrolled patient population reflects this vibrant mix. We warmly welcome individuals from all backgrounds to our practice and eagerly await the opportunity to meet and assist you.
At Albany Street Medical Centre, we offer a comprehensive range of family medicine services. Whether you require a routine check-up, immunizations, chronic disease management, or any other medical assistance, our dedicated team is here to cater to your needs. Appointments with our doctors or nurses typically last 15 minutes, ensuring that you receive the attention and care you deserve.
To enhance the convenience of our patients, we utilize ManageMyHealth, an online platform that streamlines your healthcare experience. Through ManageMyHealth, you can easily book appointments, access your medical records, request repeat prescriptions, and communicate securely with our healthcare professionals. Registration for online services is available to all patients at our practice.
Additionally, we understand that emergencies and urgent situations may arise outside of our regular hours. In such cases, we provide important contact information for immediate assistance. Healthline, a registered nurse medical advice helpline, can be reached at 0800611116. For urgent mental health support, emergency psychiatric services are available at 0800 46 78 46. Furthermore, a professional counsellor is accessible for free calls or texts at any time by dialing 1737.
When you visit our medical centre, you will find us on the ground floor of Albany House, right at 29 Albany Street in Dunedin. We have created a welcoming and comfortable environment for our patients, ensuring your experience with us is as pleasant as possible.
Thank you for considering Albany Street Medical Centre for your healthcare needs. We are dedicated to providing exceptional care to our patients and look forward to serving you soon.
Reviews
"Transferred to this practice nearly a year ago. GP is Matthew Hamilton. Best move we ever made; highly professional, gets things done, extremely effective. The whole practice seems to hum with quiet efficiency. There is never long to wait for an appointment. Can't say I have ever experienced or witnessed any of the negatives complained of by other reviewers."
"My wife had an appointment booked and they cancelled it without any communication. We came back from Holiday several days early to attend. We had also planned to get our records transferred to a chch GP as we were moving in a months time, so had let them know to be proactive. I can see how this may have happened, but to cancel any existing booked appointment without any communication. The resolution offered was to be treated at casual rates and rebooked in another month's time (after Xmas). This was unacceptable. We would have been happy to pay extra but can't wait 4 or 5 weeks to be seen. Really disappointing."
"Since I moved from my home country without English skills to communicate properly, Dr. Cynthia has been my GP (about 8 years). She is the most patient and respectful person, very professional, we recommend Albany 100% She is very good at listening and taking care of your health. I have never felt rejected by Dr. quite the contrary, she has been a great support in our family."
"Emailed the practice & was told I could go on Dr Cynthia's Buchanan waitlist which would be about a months wait as the books were currently full, that was fine. I fill out the enrollment form & the only thing I can deduce is that Cynthia either doesn't like mental health patients or doesn't know how to work with them as a GP because suddenly after disclosing I had mental health issues there was "no waitlist".... Great way to make someone feel WORSE about their mental health"
"I was looking for a new doctor, and had them recommended. Their website stated they welcome new enrolments, so I gave them a call. The receptionist answered without even a "hello" and was super rude when I asked her about enrolling. They aren't accepting new patients, which is fine, she was just ridiculous in her attitude and the conversation was less than 30 secs long! Can't speak to the quality of the doctors, but if the receptionist is that rude then I'm happy not to go there."
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