Pitt Street Dental Dunedin | Lumino The Dentists

"Worked with Purobi Datta in October 2021. Was told I needed a bunch of work done. (Neglected to do work due to finances) Am told by current dentist I don’t need fillings or a dental hygienist clean unlike what Purobi said. (I have not had any work done since the checkup at this lumino). Edit: Have spoken to Jacob Grieve, and he said that the filling was in the grey area between getting a filling and not getting a filling. Forgot to add, immediately after the appointment in 2021 I was prompted/offered to book the next appointment for fillings and the clean. Appreciate the call to clarify. Have bumped rating from 1 star to 2 stars due to the call as it shows some people care."

"Seen at exactly the time I made the appointment which was a plus! However I told the dentist and assistant that I was nervous and don’t feel like that was taken into consideration. I had to ask at times what was happening, and during the procedure the assistant and dentist were talking over me about upcoming wedding plans etc and I didn’t really feel like I was really there. Going to the dentist can be intimidating for some and please just remember patients can be vulnerable and scared and if you don’t explain what’s going on it can be impersonal."

"Had an appointment yesterday at 3:30 and was seen at exactly that time which doesn't often happen these days ! My dental hygienist was friendly and answered the questions I had with detail. My teeth felt amazing and clean after my visit and will definitely be returning for my next check up in 6 months time :)"

"I always receive great service at Lumino's Pitt Street. No waiting times and easy to make a weekend appointment, which is unusual for a dentist. I had lost a filling over Christmas, and during my visit to get it fixed was made aware of what else might need attention. I received a detailed quote and explanations of how much it is going to cost me and what the best solution is for the issue is. The dentist really took the time to inform me on possible treatment and how I can improve my dental hygiene. Very pleasant team and always great service."

"Feeling very satisfied with my experiences at Lumino. I have been seeing Sue (hygienist) for several years and she is always friendly and welcoming, while maintaining a very professional manner.. She always takes time to answer questions and that is always reassuring. I met Grace Kim the dentist only on my last visit to Lumino and was totally satisfied with the checkup and especially happy that she listened to my needs and offered advice. Will have no concerns about continuing here for as long as needed"