Napier Dental Practice | Lumino The Dentists

"Thanks for your email regarding your front tooth. We restored tooth 12 (right lateral incisor) under ACC on 28/5/20 and tooth 11 (right central incisor) on 15/7/20. It is possible that one of these teeth may be discolouring due to the pulp (nerve) of the tooth dying off. If this is the case the tooth would require root treatment prior to any further treatment. Due to you having failed to attend two separate appointments (8/7/20 and 20/10/21) with us in the past we are not prepared to make you any further appointments at our practice. If you would like a copy of your ACC number, please let us know. This was the email I received back after I had ask for help after the tooth they replaced is discoloured. During 2020 and 2021 my mental health was on a downward spiral unfortunately. I see 4 months ago David there was another not so good review. Good luck with your business."

"From the U.K and had to go to the dentist after over a year when I broke part of my tooth in NZ and the team are so friendly here including Sarah at reception and very welcoming! Gwyn and Jan were excellent and exceptionally knowledgeable about treatments and explaining everything with a great standard of care, will be my regular now and cannot recommend this dental practice enough!!"

"I am a new client to Lumino and have to say, what amazing, cheerful and helpful staff. Thank you so much for such a positive experience that has encouraged me to be more consistent maintaining healthy teeth. Even our children have enjoyed their appointments :)"

"All of the staff at Lumino Napier made me feel welcome and at ease. I was a bit anxious as I had not been to a Dentist in 10 years due to two bad experiences, but a friend had highly recommended David. David and his assistant were very professional and I felt confident in the outcome. He explained everything as the appointment progressed and then went through the treatment plan (just a couple of fillings, yay!). I would not hesitate to recommend Lumino Napier, fantastic all round."