The Baby Factory
About the Business
Welcome to The Baby Factory, a premier clothing store located in the heart of Dunedin, New Zealand, at 136 Great King Street. Our institution is a one-stop destination for all your baby clothing needs, offering a wide range of high-quality products and exceptional customer service.
As a leading establishment in the baby clothing industry, The Baby Factory strives to provide an unforgettable shopping experience for parents and caretakers alike. Our store is a point of interest for locals and visitors, as we offer an extensive selection of adorable and trendy clothing options for infants and toddlers.
At The Baby Factory, we understand the importance of dressing your little ones in comfortable and stylish outfits. That's why we curate our collection to cater to various tastes and preferences. From cute onesies and rompers to cozy sleepwear and fashionable accessories, we have everything you need to keep your baby looking their best.
Our knowledgeable and friendly staff are always ready to assist you in finding the perfect clothing items for your little bundle of joy. Whether you need guidance on sizing, fabric choices, or outfit coordination, we are here to help. We pride ourselves on delivering exceptional customer service and ensuring that every visit to our store is a delightful experience.
Conveniently located on Great King Street, The Baby Factory is easily accessible, making it a go-to store for parents and caregivers in the area. Our spacious and well-organized store layout allows you to browse through our vast collection with ease, ensuring a stress-free shopping experience.
In addition to our extensive clothing selection, The Baby Factory also offers a range of essential baby products, including blankets, bibs, hats, and shoes. We understand that every detail matters when it comes to your little one's comfort and style, which is why we source only the finest quality items from trusted brands.
Whether you are a new parent, a soon-to-be parent, or looking for a thoughtful gift for a loved one, The Baby Factory is the ultimate destination for all your baby clothing needs. Visit us today at 136 Great King Street, Dunedin, and let us help you dress your little one in style while providing exceptional service and a memorable shopping experience.
Photos
Location & Phone number
136 Great King Street, Central Dunedin, Dunedin, Otago 9016, New Zealand
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
10:00 AM - 4:00 PM
Reviews
"I've always had amazing staff who are happy to help or explain what they can't get in, don't have, any delays."
"Awful service, had 2 car seats in stock which were sale items, told me they wouldn’t give one to me even though I was paying for it on the day because they were unpaid for but “on hold” for other people. Contacted head office and was told sale items could not be put on hold in stores. When mine finally arrived in I was told a long winded story with empty apologies about why I couldn’t have one of the ones in store the day I paid which just made it seem like the staff knew the people they were on hold for and wanted some sort of commission on the sales. Staff member also implied I couldn’t afford the more expensive version by telling me I should get one of the kids parents to pay the extra $300 for it (I was purchasing the car seat for my car for my Nephew)."
"Lady on Sunday 3-4 pm refused to sold items.. than in five minutes she decided to sell.. first time seeing in retail stores.. poor customer service as she’s.."
"The woman at the customer service was so rude or racist. It was my favourite place until today but now I don’t feel like going there at all."
"They made me feel absolutely awful because I wanted to return a new baby bottle. I have been to this store many times and always had good experiences. Today I went in to return a new bottle and to buy some cot sheets. After I explained this I got a strange look. I was told someone had called earlier asking if they could return a bottle that they had already used and they were told they couldn’t. They said that it was very strange that I was there now to return a bottle. The manager was called. The bottle packaging, which I had never opened, was opened and checked. I was told with an accusing look that they would take it back this time. They made me feel awful. Their behavior was very unprofessional. I don’t know who called their store earlier. It seems obvious to me as they told the person they wouldn’t take back a used bottle that they kept it. Either way it had nothing to do with me. Why would you treat a good customer this way? I am definitely not going back and do no longer recommend this place."
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