Noel Leeming Napier

"Walked in with my newborn baby to tey and sort warrenty on my tv which i didnt know was out by almost 1 month. We purchased extended warrenty and the lady was clearly very sick unenthusiastic and rude. She coughed into her hand wiping her face then proceeded to serve the next lady (old) touching her cellphone yuck! Took me asking over 3 times to get help as it was only just out and could clearly see i had a new baby my first baby so i was very tired and just trying to get a job done. The manager was also reluctant to help but eventually he did. The other man helping lodge the claim was also rude and snikkered at me. I would give 0 stars but couldnt would not reccomended this store. After getting my claim lodged my tv was taken and never heard back for over 1 week and had to phone only to be told they havnt had anything processed by the tech company. Appalled. Would not shop here again"

"Utterly ridiculous. My parents brought a smeg oven. Was not happy with it so exchanged it with a fisher and paykel oven.the oven has a false vent at the back . And drips condensation all over the floor. As well as heats up the dials. Which is freaking annoying. So they are waiting on another oven. We already had tech come and see us. But we have heard nothing. No updates No promised emails or phone calls. Just frustrating"

"We brought a TV there today and the young fellow that looked after us was fantastic,even put it in the car ,thanks heaps team"

"Went to purchase a new tablet. Knew exactly what I wanted. When I asked when they could get into stock , was told they had no idea and showed no real interest in finding one. I had already checked availability and knew that branches had them in Auckland. Went to Harvey Norman and had one in 2days. Staff normally quite friendly and helpful. Not this time."

"I bought a Samsung Z Flip 3 at the store. 10 months later the fold showed crease problems. Probably only the plastic screen cover needed replacing. They sent it away under warranty and I haven't seen it since. 6 weeks later. I enquired after 4 weeks and was told they would email samsung and email me a reply. But nothing happened Not good enough. No loners available. Lucky I had another phone. Who can be without one for 6 weeks?. Same happened to my wife's Z flip. I had to buy her another phone. It has gone as well."