Peter Alexander Riccarton

"Went here yesterday and couldn't look around the store without being followed and talked to. There were plenty of staff and not so many customers when I went in, so it was really discriminating being brown skinned and having this experience here and being the first time there as I had said to the staff member. Would definitely recommend Hornby Peter Alexander. Although it is an outlet store, the customer service there is much better"

"The staff are absolutely wonderful especially the woman with the glasses nothing is ever a problem"

"Was in store this morning, staff was rude and not helpful. Especially the “manager”"

"Very good quality pajamas, love it！Poor service from the Asian ladies in Riccarton store"

"Peter Alexander Riccarton has pretty s#$t customer service (18/07/2019). I walked in with my son who I was pushing in a pram. Two workers were just chatting away by one of the tables; Completely ignoring me. However one lady behind the counter did see me and greeted me from the otherside of the store. But back to the employees chatting. I was going to the back of the store where the kids section is. And as I was approaching the woman talking I said "excuse me" loud enough and politely for them to hear and the woman I was trying to get past clearly looked at me and didn't acknowledge me at all or bother moving and kept talking and didn't step aside at all. I did get past by tilting the pram slightly and squeezing through bumping a corner. To add as I was leaving the store a few minutes later, 2 older woman walked in and they got smiles and greeted politely from the RUDE woman that still stood around the table chatting away. Would have given the store a better rating for its presentation and the pretty smell when you walk in but definitely not after that experience. Customer service is a big thing when it comes to retail and this store possibly just on the day, lacked every part of customer service."