Parkview on Hagley

"Good location, close to a shopping mall, restaurants and park. Spacey, good facilities including jacuzzi. However, due to at the corner of main road, noisy from outside and also sound proof is not good enough noisy inside as well. Access path to their ustomer car park is quite narrow and tight, if you drive a large size vehicle you need to pay attention it. If you don't mind the noise it is good."

"For the pricing, location, space and cleanliness of the room was great. HOWEVER - The place was built before the invention of soundproofing... very loud in terms of every door closing on my level and above, the lift, neighbors although they weren't being loud just terrible sound proofing. I was staying on the first floor so I'd ask for the higher floors."

"Do not recommend. Starting with the positive, bed was an acceptable level of comfort (king bed that you almost can't notice the join, even though it was two smaller beds as is very normal in hotels). The negative.... Noone when we checked in even though reception is supposed to be open til 8. There's a phone in case reception is unattended, even the person on the other end of the phone said reception was open. No cot in room even though I made damn sure to have confirmation it would be there so my sister didn't have to deal with that with a tired baby. This confirmation was not easy to get either, they were near impossible to get in contact with, didn't answer the phone and not good at replying to email. Parking information extremely unclear. No coffee in room. WORST OF ALL, bathroom smelt like urine and had hair hanging around from previous guests. Cleaners knocked on the door at 0930, even though check out is at 10. Most of the group had vacated their rooms, but unacceptable for those that needed the time to complete their morning routine (especially on a Sunday!) Some in the group also complained of hearing a lot of noise through the walls (toilets flushing and water flowing etc)"

"Stayed 3 nights. Room was big but dated. Stains on the duvet and rubbish left by previous guests still in the bin. Reception was blunt and after requesting a late checkout (only one hour) and was approved as a VR member, some guy knocked on my door at 10 saying it’s checkout time. Got the feeling I was being evicted. Overall, ok accomodation (bring your own pillows) but service is very sub par. Won’t stay again."

"I specifically booked to stay at Parkview on Hagley as they did breakfast included. The first morning the breakfast room was closed. According to the info book in the room, breakfast on Sunday starts at 8am - the room never opened. I tried to find a staff member and could only locate a cleaner who told me that breakfast was the following day. The following day, same again - nothing. Tried to find a staff member and found the same cleaner who just told me that there was no breakfast. I emailed direct to complain but never heard back. Great room, zero service and do not deliver on what you pay for. I would recommend giving this place a miss."