The Moving Company

"A very disappointing experience with the Moving Company. Relocating from the North to South Island, initial communication was excellent and very helpful. Dates were agreed on the service agreement and via email. However once the money was paid, communication dried up. After taking unpaid leave and flying down south to be there for the move in date, they didn't turn up. When I called they said nobody had bothered to enter the move in dates in the system and they weren't coming for another week. The local moving team kept telling me someone from Auckland would call me to apologize and sort something out but they never did. The local moving team were finally able to scrape together a crew to move my stuff the next day. And I will say that the guys doing the moving were great. In a stressful time, moving to a new city and having to find accommodation last minute, this all made for a terrible experience."

"Highly recommend this moving company. Packers and movers were friendly. They did everything when they said they would. Even delivery within a week from Auckland to Christchurch. I would definitely use them again. Thanks"

"ALL the people at The Moving Company made the whole experience of moving house, including having my belongings in storage for a month, very easy and relaxed."

"Update: After a call from the manager to explain the overcharge, this was fixed up. The issue was in timing of when the crew left their yard. Original: PLEASE keep track of the hours while they move your belongings and check your invoice. I was charged 5 hours for a maximum of 2 hours time to load and unload. They do charge travel, but 3 hours of it I found hard to believe. Once I questioned this, they were quick to reduce the hours charged. The guys doing the lifting were fast but only 1 of 3 guys actually showed some care to my belongings and house walls!"

"I have mixed feelings about the Moving Company after moving between Dunedin to Christchurch. Initially communication was prompt and clear but as soon as the money was placed in their account they were impossible to get hold of, vague on times and when I eventually did get hold of them they were unhelpful or promised to ring me back and then did not. The only saving grace were the awesome people that actually moved the items, particularly the team in Dunedin who were on-time, friendly and efficient."