Donovans Chocolates (Factory)
About the Business
Welcome to Donovans Chocolates Factory, located in the heart of Hamilton on Maui Street. As a New Zealand owned and operated chocolate company, we have been crafting delectable chocolates in the Waikato region since 1991.
At Donovans Chocolates, we take great pride in our commitment to creating mouth-watering chocolate treats that showcase the unique and beloved flavors of New Zealand. Our passion for chocolate is evident in every bite, as we strive to bring joy and delight to all who indulge in our creations.
Step into our charming café and be greeted by the enticing aroma of freshly made chocolates. Our establishment not only serves as a point of interest for chocolate enthusiasts, but also offers a delightful experience for all visitors. Whether you are a local or a tourist, our café provides a cozy and inviting atmosphere where you can relax and savor our exquisite creations.
Indulge your taste buds with a wide variety of chocolate treats, each carefully crafted with the finest ingredients. From our velvety smooth milk chocolates to our rich and decadent dark chocolates, there is something to satisfy every chocolate lover's craving. We also proudly offer a range of uniquely Kiwi flavors, paying homage to the flavors that New Zealanders know and love.
As you explore our store, you will be captivated by the extensive selection of chocolates and confections available. Take your time to browse through our shelves and discover the perfect gift for a loved one or a well-deserved treat for yourself. Our knowledgeable staff is always on hand to assist you in selecting the perfect chocolate creation to suit your preferences.
At Donovans Chocolates Factory, we believe that chocolate is more than just a sweet treat – it is an experience to be savored and shared. Come and immerse yourself in the world of chocolate, where passion meets craftsmanship, and indulge in the finest New Zealand-made chocolates. We look forward to welcoming you to our chocolate haven at 137 Maui Street, Hamilton.
Photos
Location & Phone number
137 Maui Street, Pukete, Hamilton, Waikato 3200, New Zealand
Hours open
Monday:
8:00 AM - 3:00 PM
Tuesday:
8:00 AM - 3:00 PM
Wednesday:
8:00 AM - 3:00 PM
Thursday:
8:00 AM - 3:00 PM
Friday:
8:00 AM - 3:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Very mixed, some food and lady serving it great. Agree with another review the Russian slice is vile tasting and unable to be eaten! Female serving at counter had nil customer service skills."
"wonderful chocolates so many delicious choices. thank you for your help with a product that wasnt up to your standard.The lady on the phone was very nice, very courteous and more than replaced my product. So great to deal with a Company that is so obliging to sort things out with no hassles . A valued customer who enjoys your lovely products and service. i will keep on buying ."
"Not as good as it used to be. Got served my hot chocolate in a takeaway cup. Also the slices have gone very thin. My eggs Benedict was nice, but served on an ordinary slice of toast. Not good for the price!!Definitely not as good as before!!"
"Absolutely disgusting. The customer service was horrendous, the waiters and cashier were rude, unwelcoming and did not get our orders right, they were unapologetic. We went today for our christmas staff function for work and I was so embarrased to bring my team to such a cafe. They seated us by the toilet and the door was wide open the whole time we were there. There wasn't enough cuttlery on our table and the water glasses were dirty. Two of our plates took an entire 40 minutes to be brought out where as the other 4 were brought out within 15. No apology or explanation given despite the cafe was relatively empty. Their waiters were too busy chatting to eachother to pay attention to the customers. I will be telling everyone I know to avoid this place. Shame on you Donovans."
"Called in for lunch today... cabinet food looked amazing but made the mistake of ordering Bacon & Eggs from the menu board. Bacon was okay but hadn't had the grease drained from it and as for the eggs (if you could call them that) they were completely black and charcoaled on both sides with not an ounce of softness to them. All served with two pieces of toast (best part of the meal) and no sign of butter anywhere in sight! Was gobsmacked to say the least!! Will never ever go back there to eat or will I ever recommend it to others. Super disappointed guys, poor effort, my kids could have done better than this!!"
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