Domino's Pizza Lincoln

"Received the wrong order in two days and it was the same mistake that was repeated. The customer service was horrible and they clearly do not care about their customers. Ordered a chicken pizza and received pepperoni on it. We rang them up the first time and kindly explained that the order is so wrong and we cant have it. and they said they would replace the pizza with the right order. Once the second pizza arrived there was pepperoni on it which is pork products and we were still unable to eat it. My daughter rang dominoes up for the second time and was neglected as in the workers words "we don't put pepporoni underneath cheese so there's no way it was possible" and was very persistent that she was lying. We kindly asked for a refund and for both the pizzas to be taken away however we didn't even receive the full refund back which is just the basics! How come and as a basic customer service the Domino's agent should have cared about the complaint and fix the mistake not be disrespectful and refuse the responsibility. That's not how business run?? Never again Domino's. The agent in charge, manager and duty manager must be more responsible."

"The worst ever customer service I had to encounter in many years. Wrong order in 2 days and the worst was today ., Wrong order twice in same day !!!., this is not professional and wrong. The worst part is the gentleman in the phone insisted that they made no mistake and didn’t care to fix it ., he was like ., just drop a review if you wish !!! I am not sure how professional that is ????., After a long wait asked to have the pizza taken again and to get a refund .. Ironically even the refund was less the delivery charges !! Mistakes happen and as far as I know , professionals who care strive to fix them ., in this case unfortunately the attitude and response was so wrong. Never again Domino’s. The agent , manager and manager on duty must be more responsible and care."

"Pizza is good and they make it quickly but owner/manager is grumpy and rude. Had friend order around 10 minutes before closing and he was called up and shamed for ordering so close before closing. You would think that if they advertise their closing time then they shouldn't have a problem doing their job up until that time. Otherwise, close earlier, but chances are even if they closed at 8pm the owner would complain and refuse orders at 7:50pm."

"Had the most disgusting service today 27th January at around 12.30, a very very rude and disrespectful girl, with nobody else in the shop she still stood around and did not start an order that had been made , my father in law went up to query if the order had been started, and she responded with no, he then asked If she was going to start making the pizza, and she told him to sit down and wait, and then proceeded to put the order under 'old guy' instead of his name which had been given. Absolutely disgusted and will not be returning. I hope this matter is dealt with as this is not at all how customer service should be done."