McDonald's The Base Shopping Centre

"Muffin was slapped together and they didn't sell coffee"

"The staff is awaome. I just don't know why the machines and facilities are so run down all the time. Sure it gets busy during lunch and dinner time at the food court, but even outside that? There was no queue whatsoever and I had to wait so long."

"I was being served by a nice crew member last night around 5.35pm. Watched a large male manager throw chips angrily on the ground towards another customers feet who was standing at the opening of the store at the end of the tills (I overheard he had pulled the chips that had been sitting in another customers bag and tried putting it on the customers tray and the guy just said hey I don't want those chips can you get me new ones and which made the manager biff the chips like a child). The customer asked if he had a problem, the manager was rude and dismissive which understandably made the customer really frustrated and asked for his name which he refused. Not only that, the female crew member looked very uncomfortable at the managers aggressiveness, if he's fine being this intimidating around customers I worry to think what he's like when no one is watching. Not on at all!"

"Went last Tuesday. Firstly ordered on a machine that didn't print receipt. Then my food was ready someone else grabbed it took it away then came back and said they got the wrong meal. Then they re called my number trying to give me this meal that was fingered by another customer. I said I don't want that one as it's unhygienic (covid) then the lady said oh there is going to be a bit of a wait as have to make other orders first so I said oh thats ok can I just have my money back please.. then she had to go and get the manager who then was rude as F!! Didn't acknowledge me what so ever and basically threw the money at me when I wanted it back on the card. Just rude, then they kept staring at us when we were eating. Pretty sure managers aren't meant to be horrible."