Repairhub Te Rapa
About the Business
Welcome to Repairhub Te Rapa, a brand-new motor vehicle repair facility located at Burbush, Chalmers Road, 35. As an establishment and point of interest, we are dedicated to providing top-quality repairs and exceptional customer service to anyone insured by State, AMI, NZI, Lumley, Lantern, NAC, Swann, Westpac, ASB, BNZ, The Cooperative Bank, and SMARTpak.
At Repairhub Te Rapa, we pride ourselves on having the latest technology and a fantastic team of experts who are ready to get you back on the road as quickly as possible. Our state-of-the-art facility is equipped with high-tech equipment, ensuring that your vehicle receives the best care and attention it deserves.
One of the standout features of Repairhub Te Rapa is our Drop and Go Service. If possible, we will book you for your assessment and keep your vehicle for repair, saving you time and hassle. Additionally, we offer alternative vehicle transport options, including complimentary Uber and courtesy car services, to ensure that your transportation needs are taken care of.
But don't just take our word for it! Our customers have been raving about their experiences at Repairhub Te Rapa. One customer described their visit as an "amazing" experience, where they were treated like a "rock star." They were impressed by the modern facility and the high level of customer service they received. Another customer, who was recommended by their car insurance STATE, was 100% satisfied with Repairhub Te Rapa. They praised the fast service, the quality of repairs, and the cleanliness of their car upon return.
Our commitment to customer satisfaction is evident in the positive feedback we receive. One customer stated that their experience at Repairhub Te Rapa was one of the best professional experiences they have ever had, with incredibly pleasant staff, amazing communication, and super fast repairs. Another customer was impressed by the helpfulness and professionalism of the receptionist and the assessor. They described the customer service as "fantastic" and praised the facility for its professional standards.
At Repairhub Te Rapa, we aim to exceed your expectations and provide a seamless and stress-free experience. Our professional workers inside the warehouse, as well as our friendly reception staff, are dedicated to delivering exceptional service. We even take care of the little details, such as washing and vacuuming your car, leaving it shiny and clean.
If you find yourself in need of car repairs, don't hesitate to choose Repairhub Te Rapa. With our friendly staff, top-of-the-range facility, and fast repairs, you can trust us to take care of your vehicle. We are conveniently located at 73 - 81 Lansford Crescent, Avondale, Auckland, 0600. Book your assessment today and experience the Repairhub Te Rapa difference.
Photos
Location & Phone number
35 Chalmers Road, Te Rapa, Burbush, Waikato 3288, New Zealand
Hours open
Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
7:30 AM - 5:30 PM
Sunday:
7:30 AM - 5:30 PM
Reviews
"Bad customer service, false hopes. Came here through AMI to get my bumper, bonnet, lights fixed as it was involved in an accident. RepairHub did an estimation and gave me booking after 4 weeks. Meanwhile, they said they are going to order parts and should just take 2-3 days to fix it and just applied duck tapes all over. Just gave my car in on 24th July and it's still not done. After having called them multiple times they let me speak with their manager and said the car is still not fixed. The lady on the Front desk just says she doesn't know when will it be done and the manager just says the car needs to be scanned and repaired, etc."
"Great service and very professional. The place is new and very tidy. No issues with getting a courtesy vehicle while yours getting repaired. Definitely using again"
"I never usually make time to write these reviews - but this team deserves it (Hamilton Hub) - amazing people / front staff, super friendly service, super on to it female front person - very professional, accomodating all round service, provided door to door uber transport to and from home and left my car looking amazing - i think it was also washed?! Its so appreciated when you get service like this."
"Amazingly professional. Great place. However, although my comments about the staff remain, I have edited my previous recommendation. This is because I have now discovered that the business is linked to an insurer and will not tell the vehicle owner what the estimated amount to do the repair is. They will only tell you whether it is over or under the excess on your policy. That is just not good enough - if the quote was only a small amount over my excess I would want to know and would pay for the repairs myself (elsewhere) so as not to lose my no claims bonus. Their advertising claims that they are acting for the benefit of the insured vehicle owner yet it seems to me that they are acting for the benefit of the insurance company involved?"
"Absolutely amazing place. First the welcome from the reception was warm kind and caring the staff did an amazing job explained in detail the work being done and the time it will take. The added convenience of the courtesy car was great. An amazing workshop clean organized and well presented. The repair work was impressive great quality work done cannot fault it. Chris you run an amazing team will recommend and in future use your services (let's hope we don't need more work done haha) definatly worth the 5 stars"
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