Target Furniture Christchurch

"After phoning the Christchurch store and emailing the website and asking a simple question re the dimensions of a head board where this information wasn’t posted with the product on the website,nobody bothered to get back to me within three days! Today I phoned the Christchurch store and struck Andy who gave amazing service and was thorough and we had it sorted and purchased in half an hour! Just ask for Andy he offers amazing customer service."

"We went to Target Moorhouse shop today evening to buy some furniture. The sales assistant served us was very helpful. His name was ANDY. He really knew what he was doing and was very efficient. He was really helpful to mix and match chairs with the pretty dining table we were after carrying all the chairs here and there.Had a pleasant experience in the shop today., we bought a lot of items today and hope to buy more furniture in the future. Thanks Andy, Target. Thilina and Madu"

"Positive: a lot of furniture displays and good showcase Negative: Staff were busy chatting and laughing with each other. We were in the store for quite a long time looking at the displays. No one was there to ask if we needed any help while we were trying to figure out what the prices are for items in the brochure. Figured that it is easier to look it up online than getting the staff to help. Ended up buying the item online."

"Their range of furniture was good...I payed for 2 new electric recliners...then after a month I had too call them as no email letting me know they are there and ready to deliver,was told they did not even have them in stock...so I cancelled my order and got my money back....very bad customer service....DO BETTER TARGET...!"

"I ordered the W150 dining table. Originally advised it would be arriving 23/01/2023. The day rolled on and I didn’t receive any communication. I contacted target only for them to advise it’s with the 3rd party moving company. I then contacted the 3rd party moving company who advised I shouldn’t have been told that and it will arrive Saturday. On Saturday we received the order however, the table legs were missing. An apology was made for this and they advised that the legs would be sent the following Monday urgently and should arrive in a couple days/I would be sent tracking information. I didn’t receive any further communication so I followed up again and was advised it was with the moving company. The moving company advised they had not heard from target. I then chased it up again and they were in warehouse still. Finally received the legs today and I can only attach two because two legs have the bolts missing. Customer service has been appalling, the only responses I have received regarding my complaints are that they are sorry and they will use the feedback to do better next time (this is coming from their customer feedback email). Doesn’t quite cut it."