Smac Services
About the Business
Welcome to Smac Services, your go-to establishment for all your high-quality cleaning needs in Tauranga, New Zealand. Located at 120D Birch Avenue in the beautiful suburb of Judea, our institution is your one-stop shop for KARCHER Water Blasters, Steam Cleaners, and Vacuum Cleaners sales and repairs.
As the authorized sales and service agents in the Western Bay of Plenty region, we pride ourselves on offering the best products and excellent service support. Karcher, a pioneer in high-pressure cleaning, continues to lead the market with their innovative and efficient machines for both domestic and industrial applications. Whether you need a water blaster, steam cleaner, vacuum cleaner, scrubber, sweeper, or steamer, we have you covered.
At our showroom, you can explore the latest machines and take advantage of our special offers. We stock a wide range of parts, and in the rare event that we don't have a specific part in stock, we can easily access it for you. Our team is dedicated to providing timely repairs, promising to have your machine fixed within three working days (conditions apply).
Located in the vibrant city of Tauranga, Smac Services is committed to delivering top-notch customer service and ensuring your cleaning equipment is in optimal condition. Whether you are a homeowner looking for a reliable vacuum cleaner or a business owner in need of industrial-grade cleaning solutions, we have the expertise and products to meet your needs.
If you have any questions or require assistance, don't hesitate to visit us at 120D Birch Avenue or give us a call at 07 578 5626. Our friendly staff will be more than happy to help you find the perfect cleaning solution for your requirements. Trust Smac Services for all your KARCHER cleaning needs in Tauranga.
Photos
Location & Phone number
120D Birch Avenue, Judea, Tauranga, Bay of Plenty 3110, New Zealand
Hours open
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"My first experience with this business was very good. I dealt with Logan who was very knowledgeable and professional, the administrator was also very friendly. A few weeks later I took another car, I recently replaced the AC pump on the vehicle and paid them for a re-gas. After they had completed the re-gas the AC wasn't working and the technician suggested it was a defective part. I got the vehicle tested with a factory scan tool & also pressure gauges concluding that the system was under filled. Presenting them with this information the next day I was met with rudeness and unprofessionalism and completely discrediting the diagnosis they would need to look into it for half a day. I went to a shop down the road who attached gauges and instantly concluded it was only half full, they added 250g of refrigerant and restored my AC to 100%. I would not trust the competency of this business when such a simple task can't be completed and a basic diagnosis can be disregarded. The business owner probably needs to evaluate what line of business he is in if he speaks to customers like they are idiots all the time."
"I firstly had dealings with Helen in the office who went over and beyond in quickly finding my required part and getting it shipped up. She really made you feel at home in the office! The job ended up taking longer than expected, but quote was adhered to. Courtesy car was a dime and Andy went extra mile to deliver car to me after unexpected delays on getting the job done. Thanks team!"
"Had a positive experience with the work done. The office lady Helen was so amazing and knows her stuff. She was so impressive an her knowledge and reassurance on sorting the problem out. I give Helen 5 stars. The boss is a lucky man to have a valuable staff with lovely customer service skills."
"My aircon was not working in my car so went to these guys. They serviced and gassed it up. It worked for 2 weeks before failing. All of the gas had leaked out. Pretty disappointing $200 dollars later and back to where I started."
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