Fliway Transport - Hamilton

"Had a TV getting delivered took the day off work no such delivery no call no anything highly disappointed"

"Really bad customer service. No one answers the office phone or returns calls. Tracking number says it has been in their Hamilton yard for a week. Tried to contact so we could collect ourselves but cant get through to anyone. They need to sort their phones out!"

"Absolutely horrendous service! Had a text message on a Monday saying that it would be delivered on the Tuesday (didn't happen) rung company no answer (4 times) got a message saying that it would be delivered on the Thursday (didn't happen) again rung and left messages to get back to me nothing happened. Finally got in contact with them and they said that delivery will be on Thursday between 12 and 4.. and here it is Thursday I have received a message saying that they are 30 minutes away that was 4 hours ago and still hasnt arrived what makes it even worse is they have driven past my house like 3 times arrived at 530pm...So that's 3 full days of work that I'm missing out on just because of these guys"

"WORST COURIERS I HAVE EVER DEALT WITH!!! TERRIBLE SERVICE, UNPROFESSIONAL, BEST AVOIDED IN MY OPINION!!! I shipped using UPS/Fliway and their courier dumped my $1200 package on our driveway in clear view of, and within a few metres of the foothpath! Someone was in the process of stealing it when my gf disturbed them while leaving for an appointment. It is only by pure chance it was not stolen. I complained to UPS who said they try to do contactless delivery?! I do not accept this excuse as EVERY OTHER COURIER manages to deliver via contactless means without leaving my packages out in clear view for the general public to help themselves to. In my view their courier was negligent and unprofessional to leave my package in a place it was in full view of, and close to the footpath, where it was clearly at high risk of being stolen."

"Firstly told us that the product would be delivered between 8-12 but didn't show up until 4.45. Not even a courtesy call was given to let us know that the delivery will be late. The guy delivering was extremely rude. He asked the lady to leave the last part of the package in rain. Good money was paid for the item to be delivered but the guy delivering the parcel didn't care. Such a waste."