The PBT Group - Hamilton
About the Business
Welcome to The PBT Group - Hamilton, located at Aka Matua Lane, 4 in New Zealand. As an establishment and point of interest, we are proud to offer the most comprehensive range of express courier and general freight services in New Zealand.
At PBT, we are the leading Express Freight Network in NZ, providing a wide range of services to meet your shipping needs. From express courier packets and parcels to general freight pallets and full truckloads, we have the right network of people, systems, locations, and fleet to deliver your goods anywhere in New Zealand.
Our nationwide express freight distribution ensures efficient delivery of pallets, LTL, and FTL consignments. We also specialize in express courier distribution of B2B and eCommerce satchels and parcels throughout the country. Whether you require landside freight handling and transport services for import and export cargo or local and nationwide FCL container transportation, we have you covered.
Additionally, we offer specialist cross-docking and 3PL storage and distribution solutions to meet your unique requirements. Our commitment to Working Together as a team ensures that our extensive network provides the best possible service levels every day.
Please note that due to the cancellation of ferry sailings, there may be unavoidable delays in our freight network. We kindly request your understanding and patience during this time, and we recommend factoring in an additional day for expected deliveries.
Furthermore, adverse weather conditions may also impact delivery times. In such cases, we apologize for any inconvenience caused and kindly request your patience. Please be prepared for a delay of 1-2 extra days for the delivery of items between the islands.
As part of our commitment to sustainability, we have been developing strategies to become a more sustainable business. We invite you to watch the video below to hear an update from our CEO on our journey so far.
Excitingly, PBT is embarking on a journey to a more sustainable future. We have recently launched a trial in Christchurch for a fully electric truck, and we invite you to watch the video for more information on this exciting initiative.
We take pride in being NZ's leading Express Freight Network, providing comprehensive express courier and general freight services across the country. Our locations, fleet, and dedicated team cover New Zealand from Kaitaia to Bluff.
For the latest news, notifications, service updates, and industry information, please visit our news blog. We strive to keep you informed and ensure the best possible service for your shipping needs.
Thank you for choosing The PBT Group - Hamilton. We are here to serve you and deliver your goods efficiently and reliably across New Zealand.
Photos
Location & Phone number
4 Aka Matua Lane, Ruakura, Hamilton, Waikato 3286, New Zealand
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Perishable goods order from Auckland to Hamilton ( clearly marked on box ) - ended up sitting in couriers van for over 28 hours. Went to depot to find out where it was which they were unwilling to call driver for an update. When eventually arrived driver was rude and didn’t care less - no apology. Perishable goods were ruined. Do not use this company. Don’t even want to give then 1 star!!! After I received goods Driver changed date he received the goods for delivery to 1min - so made it look like instead of sitting in his van for over 28 hours he only had for a minute."
"Avoid using this courier if you possibly can. Eight days ago I placed an order with a Taupo firm, who unfortunately sent it with PBT. I live in Hamilton, but still haven't got my order (by now I could have walked to Taupo and back). I've called them twice, but gave up after waiting 25+ minutes both times - making people wait that long shows contempt for the customer. Very poor service."
"Terrible customer service, ridiculously long wait times on hold just to be transferred to branches that don't answer, just to be put back on hold at a call centre and have a different confused person answer the phone. Customer service email doesn't respond either. 10 days to get a package from Auckland to Hamilton and tracking says package was in tauranga. Would've been easier to walk up to Auckland and pick up the package."
"I have never had such bad service from a courier company. It is all fur coat and no knickers. I asked for a fragile sticker to be placed on the box but this did not happen. The item arrived in broken condition and the force/mishandling required to achieve this damage must have been considerable. When I approached them, they couldn't care less because I was a casual, not an account holder. They were completely disinterested in helping me in any way out of this. Don't bother using this courier company, you will be surely be disappointed if not financially harmed. Rather go to a reputable company who cares for its customers and their goods."
List of local businesses, places and services in Hamilton
⭐ business help 🔍 services ☎ phones 🕒 opening times ✍️reviews 🌍 addresses, locations 📷 photos