McMaster & Heap Veterinary Practice
About the Business
Welcome to McMaster & Heap Veterinary Practice, located in the beautiful city of Christchurch, New Zealand. As an establishment and point of interest, we are dedicated to providing top-quality veterinary care for your beloved pets.
At McMaster & Heap, we understand the importance of staying up-to-date with the latest veterinarian technologies. That's why we have invested heavily in state-of-the-art equipment and technology, ensuring that your pet receives the best possible treatments available. Our highly skilled and compassionate team is committed to providing exceptional care for all animals, giving you peace of mind knowing that your furry friends are in safe hands.
We offer a comprehensive range of veterinary services to cater to all your pet's needs. From routine check-ups and vaccinations to complex surgeries and emergency care, our experienced veterinarians are equipped to handle it all. Our team is trained to work with a variety of animals, including cats, dogs, exotics, and even large animals.
Dr. Steve Heap, one of our esteemed veterinarians, specializes in medical and surgical eye referrals for a wide range of animals. Whether your pet is experiencing vision problems or requires eye surgery, Dr. Heap's expertise and dedication will ensure the best possible care for your furry friend.
In addition, we are proud to offer the services of Dr. Richard Lucy, who specializes in referral cardiac, abdominal, and musculoskeletal ultrasounds. With his extensive knowledge and advanced imaging techniques, Dr. Lucy can provide accurate diagnoses and effective treatment plans for various conditions.
At McMaster & Heap, we prioritize the well-being and comfort of your pets. Our friendly staff goes above and beyond to create a warm and welcoming environment, making every visit a stress-free experience for both you and your furry companion. We understand that your pets are part of your family, and we treat them as such.
So, whether you're in need of routine preventive care or specialized treatments, McMaster & Heap Veterinary Practice is here to provide the highest standard of veterinary care in Christchurch. Visit our website to learn more about our services and schedule an appointment for your beloved pets. Your pet's health and happiness are our utmost priority, and we look forward to serving you and your furry family members.
Photos
Location & Phone number
12 Coppell Place, Hoon Hay, Christchurch, Canterbury 8025, New Zealand
Hours open
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
9:00 AM - 3:00 PM
Sunday:
10:00 AM - 2:00 PM
Reviews
"I am not a person who reviews the services of providers but i have been troubled by the events and our family experience at the end of 2022 when we had our much loved dog Cookie euthanized at home, thinking this would be the best outcome for our lovely Cookie to end her life. Unfortunately the vet botched the attempt trying 5 times to find a vein and thus stressing Cookie before eventually giving her a sedative before the fatal dose. Needlessly to say our pet died in stress and we were left in tears. After a week or so i visited McMaster & Heap to express our displeasure in the way our dog and family had been mistreated and don't forget at a "cost". We wanted the practice to realize that they may have a training issue with the procedure and how it is performed. Our personal vet was shocked and saddened by what we told her and she said she would pass the information onto the relevant persons. We have not heard back from this practice, which indicates a lack of caring and just a money grabbing institution."
"Great customer service, Willow had some fans. Also on the flip side, thier compassion and love around pets who have past and have come to rest again, so I thank you for that. I'll be back."
"We were referred to Steve by our usual vet when our cat was having eye problems. He was patient, compassionate, and really went out of his way to explain what he was seeing in our cat, what it meant or could mean, and giving us options for next steps. When after a few months it became apparent our cat was going to lose his eye Steve answered all our questions, was completely up front about costs and recovery time, and did an excellent job on the surgery. While we hope to have no more animals with a severe eye problem in the future, if we do we know we'll be in good hands with Steve :)"
"Interesting place to stop for a visit. I've driven past many times and this time I stopped and so glad I did. The rain didn't dampen (excuse the pun) my enthusiasm. Didn't try the coffee so can't comment on that."
"Was referred here by my regular vet for some specialised surgery. They took great care of my dog. Were lovely to talk to, very engaging. Totally recommend!"
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