Automotive Solutions Greerton

"Rude on the phone. Just asked for a quote for a oil change to possibly get done with them and the person on the phone told me that they can't do anything then hung up phone"

"It is not recommended that I take my Honda to have it checked and they said that I had to change my radiator and the price they gave me was 900-1000 and I went to another place and they gave me a price of 550 half the price for the same service, apart from the fact that they made me wait almost 2 hours"

"Thank you Shayne and staff for the great service with doing my WOF for the caravan. Highly recommend!"

"A lazy, rude and arrogant mechanic. Defensive and argumentative... unprofessional... I had my car 'serviced' last week, unfortunately I trusted that Shayne would give me a fair price and didn't check before I dropped it off. No price was forthcoming from Shayne at any stage and I didn't receive a phone call to state what it might cost during the service. My car is a 6year old hatchback, and I was expecting a $250 service with a wheel alignment/balance. I received the bill for a 'A' service and $869! When I registered my surprise and upset at the cost, Shayne had no compassion and said he 'wasn't a bank' and that I had to pay in full before I could take the vehicle. The consumer guarantees act states you cant keep someones car without their paying a fair price, I wasnt offered a choice and was forced to pay a high price in order to take my car away - thats illegal to force payment that isnt agreed on. I consider this totally unethical. I feel that Shayne considered what he could get away with in pricing my vehicle. He said prices have gone up across the board and he fitted my service in the next day from my phone call - which I consider to mean he is extremely quiet and desperate for work and money. Warning - get a fixed price before you complete work on your vehicle - or consider someone else. Even after this "A" grade service my brakes are squeaking (after his brake fluid flush (no brake service obviously) and the steering feels no better... I wonder how much has been done... The worst experience of my life with a mechanic"