North Beach Fraser Cove

"I called the store a couple hours prior to coming in, to put an item on hold. I spoke with Amber and she was just amazing over the phone. When I came into store she remembered me by name and made my quick visit to the store really great. As well as one of the other male staff members behind the counter who I didn’t get his name but was just as amazing. Amazing customer service, so genuinely friendly I needed to share my experience ☺️"

"that dude with the purple hair was flirting with my boyfriend right infront of me making him super uncomfortable, really unprofessional to be honest. made him want to throw up when he walked out. it’s not right to flirt with straight men when they’re next to their girlfriend"

"The staff at North Beach Fraser Cove are lovely. I had an exchange due to something being a size too small (my error) and they corrected it without an issue. There was a minor shipping hiccup and another store sent my new item to them instead of to me, but when I called to follow up everyone was super helpful and lovely, and I had my order picked up less than an hour later. They did a great job handling the situation and super happy with the service, Holly especially :)"

"Carmel is awesome, super helpful and knows the website like the back of her hand. Tried telling me she's new.. store manager quality! I'm sorted within 5mins and saved me a mountain of time. Best retail experience in ages"

"A mate and I were down from Auckland for the day and stopped in, and the team was awesome to deal with. Shout out to Sophie who helped me decide on a watch and was happy to chat and joke around at the same time! I work in customer service and this team nailed it."