VINZ - Vehicle Inspection NZ - Hamilton

"I had a fantastic experience getting my car's COF done at Vinz Te Rapa. Nitesh, who handled my vehicle, was incredibly helpful and knowledgeable. He explained each step of the requirements thoroughly, answered all my questions patiently, and made the whole process smooth. Nitesh's attention to detail and friendly demeanor put me at ease, and I left feeling confident that my car was in good hands. If you're looking for a place with exceptional customer service and expertise, I highly recommend Vinz Te Rapa, especially with Nitesh's assistance. Kudos to the team for a job well done!"

"Took my car in today - happy with the warrant (confirmed needed front tyres replacing) but car smelt of stale smoke when it was finished and the technician said 'by the way, I ate some of your lollies'. Incredibly unprofessional!"

"The staff, especially Di, were friendly and very helpful. I was in NZ for just a few days to sort some stuff for an aged relative. They went above and beyond to help me fix things in a day."

"Great place, first in first serve on a Saturday. Friendly staff & very efficient. Am making this establishment my regular yearly go too for a WOF."

"Came here to get a warrant on my vehicle. Technician said there was a fault which resulted in a knocking sound in the steering mechanism. Left and rectified the issue, returned for a recheck and the technician that failed the warrant initially, stated they would not be passing the warrant because we didn't have a report from Hyundai. Consider this guy couldn't even specify what the issue was or exactly where it was coming from.. my husband showed the guy what the fault was (which was a simple screw loose upon inspection) which was fixed by my husband who has many years of experience with vehicles. The led to a heated discussion with my husband and the technician where my husband asked if the fault was still there and the technician stated it wasn't, but he still wouldn't give us a warrant. It was very ridiculous, as there has never been any rule that says someone isn't allowed to complete work on their own vehicle. My husband offered to loosen the screw again, to demonstrate to the technician the fault, and then fix it in front of him and he also showed him online videos and articles of the same thing. The guy ended up leaving and another technician did the inspection and happily passed it as the fault was no longer there and had been resolved, as required for us to pass the warrant inspection. Safe to say we will never be returning to this testing station as we are very uncertain of whether some of the staff are qualified enough to be complete the job. Highly unsatisfied."