KFC Tauranga

"Worst experience at 449 Cameron Road. Ordered hot v spicy bucket and wicked wings with 3 large sides and additional drinks. When I reached home found 2 hot n spicy original pieces and 2 wicked wings were missing. Food wasn’t going to be enough and was embarrassing as had friends for lunch. I called the store and Floyd the manager took the phone call. To my at most dissatisfaction, Floyd was very unprofessional and despite explaining she didn’t wanted to believe me and she remained defensive and supported her staff claiming they packed the food properly. Finally I said to Floyd that I am shocked at how she as a store manager handled my phone call and a small constructive feedback. After continuing to defend her staff and making me feel that I am lying, Floyd said that she will leave a note in some book so that I can go back later some time and get those missing pieces. I replied I am not interested in going back to the store to grab those missing pieces and the purpose of my phone call was purely to address what happened in the form of a feedback. But her rude communication, lack of understanding, not knowing on how to handle feedbacks and unprofessionalism, led to this review. VERY DISAPPOINTED WITH the staff / manager named FLOYD. KFC has a positive goodwill in the market but this particular branch will lose its name because of the current manager."

"Ordered online took payment and then it made delivery date for next day I'm not longer at that adress and am working! Phoned tauranga store they refuse to cancel it and will waisted food and my money and time. Lady was rude and I shouldn't have to wait 3 days to cancel a order she can just stop making as she had just recieved it! 3rd time haven't had order show up via kfc website do not trust it to order as the people in store swear they are unable to help and you need to wait 3-5 !days for a email reply!"

"Food was hot and the burger was well put together. All very tasty. The only negative I can come up with is the first chair I went to sit in had something spilt on it."

"Very bad experience with KFC Cameron road.we order chicken breast pieces Chicken visibly overcooked. Coating dark and very hard to bite into, tastes was not good.The oil was not changes for last 1 months.Chicken flesh dry.chicken was cooked hours ago and very salty too. We couldn't finish our meal."

"It took close to 50 minutes to get our order with only 5 cars in front of us. I could only see one person working. This was our second time experiencing this. Clearly there is a staffing issue that the management needs to sort out. I feel for the hard working staff. Deserved one star as the food was good."