NZPost Auckland Courier Operations Centre
About the Business
Welcome to the NZPost Auckland Courier Operations Centre, located at 23 Underwood Street in Auckland, New Zealand. As an establishment and point of interest, we are dedicated to providing efficient and reliable courier services to our customers.
At NZPost, we understand that high volumes and border clearance backlogs can sometimes cause delays in international deliveries. However, we strive to minimize these delays and ensure that your parcels reach their destinations as quickly as possible.
To make managing your parcels even easier, we have updated our NZ Post app. With the app, you can now enjoy improved parcel tracking visibility and easy access to all your favorite NZ Post tools, right from your phone. Download the app today and stay updated on the status of your parcels.
We also offer the convenience of leaving your non-signature required parcels at specific locations of your choice. Whether it's the back door or the carport, simply tell us where you want your parcels to be left. Enter your tracking number to get started.
If you need to redirect your parcel to another address within 75km, you can do so as long as it hasn't been loaded into the delivery van yet. We understand that plans can change, and we want to provide you with the flexibility you need.
For the most accurate and up-to-date information on the status of your delivery, we recommend using our online tracking tool. It's the best way to stay informed and ensure a smooth delivery experience.
We are excited to announce the launch of our new You Shop portal, and to celebrate, we are offering a special promotion. Use the promo code NEWYOUSHOP20 and enjoy a 20% discount on the cost of shipping. This offer is valid until 30 September 2023, so take advantage of it while you can.
If you have essential items that need to be sent urgently, our Express service is here to help. We offer a range of flexible, door-to-door courier options across New Zealand, ensuring that your items reach their destination as quickly as possible.
In addition to our regular services, we are also thrilled to celebrate the excitement of the FIFA Women's World Cup 2023. Stay tuned for special promotions and offers related to this exciting event.
Please note that delivery targets are a guide and we do not guarantee that your item will reach its destination within the specified timeframe. We have certain terms and conditions in place for our business customers, which you can find on our website. By using our services, you are considered to have accepted these terms.
To make parcel tracking even more convenient, we recommend downloading our mobile app. With the app, you can easily track your parcels while you're on the go, ensuring that you stay informed every step of the way.
At NZPost Auckland Courier Operations Centre, we are committed to providing you with exceptional courier services. Trust us with your parcels, and we will ensure they are delivered with care and efficiency.
Photos
Location & Phone number
23 Underwood Street, East Tāmaki, Auckland, New Zealand
Reviews
"Just plain bad service. The object of using a courier service is speed & reliability, what has happened to that ? Parcels are continually misdirected & can take weeks to be delivered Nobody here cares at all about the customer or understands that a courier service should be quick. Delayed & lost deliveries financially hurt the customer & they do not care. If a parcel is tracked, how then does it get lost. "Use courier post at your peril", this is a government department with no customer service."
"Shocking. My package was not delivered, but the courier put into the system that it had been, even though it has been posted back to the sender. Now I cannot get a refund because the parcels status says ‘delivered’. I tried going online and following all avenues to get it delivered to a different address, but got a belligerent and belittling email from NZPOST staff for just trying to update the delivery address by filling out an online form. I have lost hundreds of dollars worth of goods over the last few years due to NZPOST and their utter incompetence."
"Most pathetic courier - does not deserve the NZ TITLE. Disgrace to NZ! So sick and tired of always paying extra for overnight and Saturday delivery and always getting parcels two days late. This is an ongoing issue that everyone is experiencing / if these clowns can’t handle overnight / Sat DONT SELL THE SERVICE! Even same island takes them longer than overnight. Awful communication, horrible management - NZ Post needs a network makeover - not spending money on web designers / rebranding BS. One parcel from Dunedin to Auckland took 32 days!!!! I would walk there faster. I seriously think we should all start a class action lawsuit to claim our money back, where we didn’t receive on time / overnight / Saturday delivery - as NO PARCEL THIS YEAR HAS BEEN ONTIME. Malicious thieves."
"My pre order was meant to arrive on the 14th of Feb....It's been nearly 9 days and can't find any help. Every other NZ post depot have met the estimated delivery dates except this one."
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