University Health and Counselling Service
About the Business
Welcome to the University Health and Counselling Service, located at 2 Alfred Street in Auckland, New Zealand. As an establishment dedicated to providing exceptional healthcare and counseling services, we strive to be a vital point of interest for all members of the university community.
Our institution offers a comprehensive range of health, medical, and counseling services to cater to the diverse needs of our enrolled patients. From routine check-ups to specialized treatments, our experienced healthcare professionals are committed to ensuring your well-being and maintaining a healthy lifestyle.
In times of emergency, we believe in the power of preparedness. That's why we encourage everyone to stop, think, and act by learning how to protect themselves and others during unforeseen situations. Our dedicated team provides valuable guidance and resources to equip you with the necessary knowledge and skills to handle emergencies effectively.
At University Health and Counselling Services, we understand the importance of preventive care. We offer information about vaccines available to our enrolled patients, ensuring that you stay up to date with essential immunizations, safeguarding your health and the well-being of those around you.
We believe that looking after your health and well-being is a lifelong journey. That's why we provide a wealth of resources that can assist you in maintaining a healthy lifestyle. From informative articles to helpful tips and guidance, our resources are designed to empower you to take charge of your health and well-being.
In addition to our healthcare services, we are committed to providing support to those who have experienced sexual assault. This page offers valuable information on where to find help, ensuring that you have access to the support you need during difficult times. Our collaboration with the University's Equity Team ensures that all support options are available to those who require them, promoting a safe and inclusive environment for all.
At the University Health and Counselling Service, your well-being is our top priority. We are dedicated to providing exceptional healthcare, counseling, and support services to the university community. Whether you require medical assistance, counseling, or information to maintain a healthy lifestyle, we are here to support you every step of the way.
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Location & Phone number
2 Alfred Street, Auckland CBD, Auckland, New Zealand
Hours open
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 6:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"No service, no casual visit, receptionist just rejected me outright"
"I don't believe I've ever used any organisation in any capacity that is more unfit for purpose. There are really only three possibilities here: - the staff are extremely poorly trained and poorly treated - the university are deliberately misleading its students - the staff are bad faith actors UHCS has not helped my health - in contrast, they have been an active hindrance, effectively paywalling me until I decide to register with a different clinic. Every interaction is fraught with the idea that you, as a customer and as a patient, are wasting their time. If you are in any way unusual or require special attention, you will be referred elsewhere as lazily as possible. To top it all off they're only dealing with urgent matters right now. Do not trust them with so much as a broken toenail."
"I recently called the University Health and Counselling Service and was extremely disappointed with my experience. The staff were unprofessional and seemed disinterested in helping me. The wait time was unbearable and I felt like just another number in a long line. The staff weren't willing to help and weren't providing me details. Overall, I would not recommend this service to anyone and would advise seeking help elsewhere."
"I had such a terrible experience here last year similar to the other reviews I was in need of a prescription and they stuffed me around for so long I had to pay a lot of money at the pharmacy to get what I need without the prescription. It was so hard to find a appointment and then when I finally got one the nurse was extremely rude and argumentative and made me feel uncomfortable lecturing and blaming me. However the young receptionist is great and I haven’t experienced trouble with doctors only this nurse"
"Tried to make an appointment with my GP one week before my prescription medication ran out. It took over a week for a slot to become available and I was left without prescription meds for 5 days. I was told that I would need an appointment before they continue to dispense medication that I've been on for over two years now, which makes absolutely no sense whatsoever. During these 5 days I suffered from withdrawals and the doctors didn't even care to give me a short prescription to cover that 5 day shortfall in which I wouldn't have my medication. Such a poor healthcare service, I would honestly rather pay more for competent healthcare with GPs and nurses who actually care about their patients health and well-being."
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