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BNZ Takapuna
491 Lake Road, Takapuna, North Shore, Auckland, New Zealand
Photos of BNZ Takapuna
491 Lake Road, Takapuna, North Shore 0622, New Zealand
Opening hours of BNZ Takapuna
Monday:
09:30 - 16:00
Tuesday:
09:30 - 16:00
Wednesday:
09:30 - 16:00
Thursday:
09:30 - 16:00
Friday:
09:30 - 16:00
Saturday:
Day off
Sunday:
Day off
Reviews of BNZ Takapuna
"I was able to open a bank account quickly and the staff was very professional."
"Rude, socially awkward, uncomfortable and unhelpful just a big waste of time really. I'd recommend: ANZ, Kiwibank, Westpac, ASB, or really any other bank over bnz"
"my mortgage broker asked me to open an account with BNZ, so i went to the takapuna branch and staff asked which bank are you with ? ASB and ANZ I replied she said "why do you need another account then?" I was kinda shocked. My wife works for ASB and she was shocked as well the way she asked. I understand that they need to know customers intensions before they provide any service but that was rude for me."
"Reception is polite, advisors however are not. Daughter had a terrible experience. She had a panick attack at an appointment and was treated harshly, very disappointed. They judge people on your wealth, your background, and what your parents do for a living. Would give 0 stars if i could."
"I visited the Bank few minutes back. I was waiting at the customer enquiries desk. There was a queue of 5 people at the teller's desk. After a while a lady came from the back office and walked directly to the teller's desk and accompanied a customer to my desk. I asked the lady where is the queue for customer service ( I don't want to deal with teller- I was there for opening an account), her response was "sorry I am with a customer". Even the bystander said that I was at the desk before. (Infact the teller que person came after me..) I can understand it's lunch time and may be staff could be available less in number, also the person she accompanied is senior to my age. I have no complaint. All I am requesting is please put a board saying the policy about queue.. Thanks"
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