Karakter,

120 Carlton Gore Road, Newmarket, Auckland 1023, New Zealand

"We bought a George Nelson light from Karakter and had it sent to our address in Wanaka. Simran and Andy were lovely to deal with, the light arrived safely and we are loving it. Love their furniture too."

"I have bought from Karakter a couple of times and will do again. We love our chairs and we were really impressed with the service as well as the products. The team were really accommodating (happy for us to take the chairs home to see if they would suit our space) and were very patient and helpful with our decision-making process."

"Bought a beautiful side-table at Karakter a few months ago. Super friendly and helpful team. Love visiting the shop."

"One of our favourite classic furniture stores … we always keep an eye on the unique previously loved selection, as well as the new pieces. We have made multiple purchases here, always satisfied with the attention to detail and keen assistance. On the one occasion the was minor damage it was rectified promptly with minimum fuss."

"This company charges vast amount for freight while sending damaged and pre-worn furniture. The eames LTR tables I received showed clear wear and outright paint abrasions on the frame. One had a damaged table top. TO BE AVOIDED. I got a response to my email AFTER posting this review offering a 20% discount or a 16 week wait for replacement tables! For pragmatic reason I took the discount so the SCAM still paid of - because as we all know damaged furniture is literally worth nothing. WILL NEVER SHOP HERE AGAIN. Response to reply from KARAKTER: MY REVIEW STANDS. Your reply is a bla bla reply. You sent damaged furniture- develop a conscience and some KARAKTER!"