Onewa Doctors

"Went to this practice for 40 years, used to be good. Now they are all about the money. I’m enrolled and still never pay less than $95. They say it’s cause it takes over 15minutes."

"So disappointed with how they are using Covid phone consultations to rip people off. I originally phoned just to get a renewel of my pill prescription, but instead of getting charged $30 for the prescription fee I get told I need to have a phone consultation, even though I feel absolutely fine. Then I get told to go get some blood work done in order to carry on with my prescription and make sure everything is fine. I then get a message saying I need to make an appointment to discuss my blood test results. Here i am thinking something is wrong, only to get informed in a 1 minute conversation that my blood is normal, i just have low iron. Which could've just been sent as a text message but instead i get charged for another phone consultation resulting in my total cost being $126 when all I wanted was a renewal of my pill prescription in the first place. Total rip off."

"I would like to thank Dr Anderson and her team for their friendliness, helpfulness and caring manner. Since registering white this practice I happy to say I am well on the road to happier, healthier me. Dr Anderson has dug deep into my health and made a few changes to meds and I am able to function as a normal human being, forever grateful for spending so much time listening to get a clear picture of what was going on , not to mention the evening calls to see how I was doing and share results with me. A truely caring , compassionate Dr who treats you as a human not revenue . Highly recommend this surgery Regards Sharon Chatterton"

"Rang up try to make a booking for my toddler who got fever for the last two days. I know im not registered with them and I got so mad I forgot the name of that lady who was answered my phone. (Cheryl) well, she talks like a machine .... Don't even have any human emotions or compassion towards a mother who got a sick child. Keep saying No. Blocking me out of the door. She can just simply say:" you might be better off take your son to your registered doctor or go to the hospital or suggest something useful. No..... She just talks like a cool empty machine. Very disappointed and I will definitely not gonna transfer to you guys."

"this clinic has served me and my family way beyond call of duty. the reception staff are very helpful and friendly. the doctors have offered support far more than any doctors we have had in the past. i wish all GP clinics treat their patients this way. keep up the good work!"