Handle Solutions
About the Business
Welcome to Handle Solutions, a premier establishment located at Auckland, Rosedale Road, 215. As a point of interest, our institution specializes in the sourcing, design, specification, and supply of architectural hardware. We pride ourselves on making this process uncomplicated and ensuring that all our products, whether it's a simple hinge or a complex electronic access system, are perfectly suited for their intended application and purpose.
No project is too big or too small for us. Whether you're looking to change the handles on your lounge door, undertake a complete refurbishment, embark on a new build, or engage in a building project, Handle Solutions is here to inspire you with our simple-to-use 'one stop shop' approach.
For projects of a more complex nature, we offer a free scheduling service. Our dedicated team members will walk you through the entire process, from conception to delivery, ensuring your project is executed seamlessly.
With over 15 years of industry experience and a relentless passion for quality, our owner Gary Loughnan leads the Handle Solutions team to provide a service and product that is unmatched in Auckland. We cater to a diverse range of clients, including large apartment and commercial premises, sub-divisions, and individuals. At Handle Solutions, we work with everyone.
We understand that the sourcing, design, specification, and supply of architectural hardware can be overwhelming. That's why we have made it our mission to simplify this process for you. Our goal is to ensure that every product we offer is not only of the highest quality but also perfectly suited to its intended application and purpose.
So whether you're a homeowner looking to upgrade your door handles or a developer undertaking a large-scale project, Handle Solutions is here to provide you with exceptional service and a wide range of architectural hardware options. Trust us to turn your vision into reality. Visit us today and experience the Handle Solutions difference.
Photos
Location & Phone number
215 Rosedale Road, Albany, Auckland, New Zealand
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 2:00 PM
Sunday:
Closed
Reviews
"I stopped in as I urgently needed a 4mm Hex Key and was very impressed with the service offered by Morgan. He was professional and had multiple options right on hand."
"Very disappointing service. Handle Solutions recommended and fitted an electronic door lock for my specific situation. It failed, they replaced and it failed again. They then said it wasn’t suitable for my specific situation (!) and replaced with another brand - charging me for both the new product and the installation. When questioned about it being a warranty issue and ongoing discussions they have put it with debt collectors. Having spent $1000’s with them for house reno they obviously don’t honour warranties or have any sense of service for their customers."
"Staff were very helpful when we visited the shop, buying an expensive front door lock. Two weeks after installation, we noticed that 2 of the 4 retaining pins showed signs of corrosion. We removed the lock and brought it back to the shop. Staff assured us, that they would contact the supplier and we would hear back get within a couple of days. Covid Delta hit the following week, we waited, then later emailed the company adding pictures of the corroded parts. Weeks later, we sent a follow up email. A staff member rang, informing us the supplier is working in level 3, but he knew nothing about our problem, but would follow up. Since then, now three months down the track, we are yet to hear from the company again! Sick of waiting for something to happen, my husband went ahead and made stainless steel replacement parts. We would not reccomend or use this business again."
"Really disappointing experience. I visited the store with a list of items I needed to purchase for our renovation, requiring expertise to help me choose them. The staff member seemed very abrupt and impatient and made me feel I was an inconvenience. He was borderline rude. He said he'd email me a quote within a couple of days. It's been a month or so now and I haven't received anything, despite also following up with an email. The two stars are for the range of products in store - they do seem to have a good range."
"We're renovating and have bought all the fixtures for our doors and windows from Handle Solutions.Great selection and fabulous customer service. Could not recommend highly enough."
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