Toyworld
About the Business
Welcome to Toyworld, the ultimate destination for all your toy needs in beautiful New Zealand! Located at the heart of Silverdale, on Silverdale Street, our store is a must-visit establishment that promises an enchanting experience for kids and adults alike.
As a point of interest in the community, Toyworld has been serving families and toy enthusiasts for decades, providing a wide range of high-quality toys that inspire creativity, imagination, and endless hours of fun. Our store is a treasure trove of toys, where you can find everything from classic favorites to the latest and greatest toys on the market.
Step into our store, and you'll be greeted by aisles filled with a diverse selection of toys, games, puzzles, and more. From action figures to dolls, board games to building blocks, educational toys to outdoor play equipment, we have something to cater to every child's interests and age group. Our shelves are stocked with toys from renowned brands, ensuring you'll find the perfect gift for birthdays, holidays, or just because.
At Toyworld, we understand that toys are not just playthings; they are tools for learning, growth, and development. That's why we carefully curate our collection to include toys that foster cognitive skills, social interaction, and physical activity. Whether it's a puzzle that challenges problem-solving abilities or a sports set that encourages outdoor play, our toys are designed to stimulate young minds and keep them engaged.
Our friendly and knowledgeable staff are always ready to assist you in finding the ideal toy for your child or helping you navigate through our extensive selection. We pride ourselves on delivering exceptional customer service, ensuring that your shopping experience at Toyworld is enjoyable and stress-free.
As a beloved institution in the community, Toyworld actively participates in local events, charity drives, and initiatives that support the well-being of children. We believe in giving back to the community that has embraced us so warmly, and we continuously strive to make a positive impact on the lives of children and families.
So, whether you're a parent, grandparent, friend, or a toy enthusiast, come and explore Toyworld at Silverdale, Silverdale Street, 1. Discover a world of toys that will bring endless joy, laughter, and cherished memories to the children in your life. Toyworld, where dreams come to life!
Photos
Location & Phone number
1 Silverdale Street, Silverdale, Auckland 0932, New Zealand
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
10:00 AM - 4:00 PM
Reviews
"Evie was so friendly and helpful, and the store is well presented and has heaps of cool items! Definitely recommend popping in to see what they’ve got!"
"If you have any questions, it may not be the most welcoming place to purchase toys. However, it is an average store similar to any other Toyworld. The service provided by the lady manager could use some improvement, as there seems to be a lack of customer skills in this store."
"Great range and nice people to help. Good deals on the table as well"
"I need to warn others about the awful service and experience I have had with the Silverdale Toyworld branch. The middle aged lady who appears to be in charge is sour, rude and unhelpful. She needs to be replaced with a manager who wants to be there and is genuinely nice to deal with. I am not talking about the lovely part time lady with the long straight hair - her customer service and attitude with my son was lovely. It seems the main issues are with the owner (of both Toyworld Albany and Silverdale). She has real attitude and takes no responsibility for any problem in relation to goods she sells to you that are not fit for purpose. The owner will completely disregard any obligations she has within the consumer guarantees and rather than facing up to a problem that is with her store and her customer, she will wipe her hands clean of it by making you deal with her toy supplier, rather than offering a solution herself. I understand that business is tough for small retailers like this, however they still have a duty to meet the rights of consumers and do good business if they want to continue selling goods and with a potential to win repeat business. After 2 hours of arguing my rights and entitlements with this store, I walk away with the faulty product and my receipt and yet not a thing done about it. So I am left to make a formal complaint now via the tribunal and commerce commission. I will never buy from Toyworld Silverdale or Albany stores again. The treatment from this place is just disgusting and needs to be addressed! Hopefully once I’m through with this fight, they will learn that you can’t get away with dodging consumer law and meeting basic rights!"
"Custom service was awful, got served by a dark hair middle aged lady in glasses, she was so rude and arrogant. :( The other two people at the counter were much better to deal with, but she seemed like the one in charge, puts me off coming to the store knowing how rude and condescending she is."
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