McDonald's Silverdale

"We got a large and medium fries with our combos and the medium wasn’t completely full and the large had the same amount as the medium. I expect to get what I pay for."

"The restaurant was quiet and the tables were dirty. My order took 20mins, so I asked where it was, they had given it to someone else. I have visited 3 times and every time the chips have been under seasoned and under cooked. The burgers stale and/or cold with barely any sauce. I thought that maybe the 1st time when they were bad, that that was a one off, so I tried again(still bad) and again today, bad again. So, nope, never wasting my money here again."

"Well, it's not as bad as Maccas Orewa, but that's not saying a lot. It's still the opening weeks, but the QSC is severely lacking. Hopefully this gets better overtime. Stuff was missed from our order, some stuff was provided incorrectly. There was not enough managerial staff on to deal with it, with a guy clearly not meant to be here helping out (not wearing a uniform) - that said he wasn't very helpful, walking away in the middle of helping me. The seating area is small with lots of just 2 seat tables which leaves a lot of people wandering around looking for extra chairs. There's 12 ordering stations which moves the queue from the ordering line to the waiting for food line. I think there were about 8-10 groups waiting when we were there. As an aside, someone mentioned about charger ports. Don't ever plug your devices into random, public USB ports!"

"Waited 40 minutes for order yesterday then had to leave without our order. There were still about 8 people in front of us waiting (in store). Waited 15 minutes at counter for someone to cancel my order and refund but no one came. I think they were prioritising drive through customers else car queue would have been way down the road. Ended up gifting our $50 food order to someone else in the queue so the food wouldn’t be wasted. The staff were doing their best, just not enough staff to meet the lunchtime demand."

"The long waited McDonald’s Silverdale is finally here. First impression; convenient location, plenty of parkings, dine-in and Drive-Thru, double lane Drive Thru, big indoor playground to make the kids busy. The building is still new so it will understandably take time for everything to work out. Staff know what they are doing despite it is in its second day opening. I made a special order to see if they miss anything and they did not. So I give it 10/10 score. I will keep reviewing and update. Thank you McDonalds for opening this branch."