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White Cross Dental St Lukes
52 Saint Lukes Road, Mount Albert, Auckland, New Zealand
About White Cross Dental St Lukes
Welcome to White Cross Dental St Lukes, located at 52 St Lukes Rd in Mt Albert, Auckland. We are a reputable dental institution that offers a range of services to cater to your oral health needs. As a dentist, establishment, health point of interest, we prioritize your satisfaction and strive to earn your respect and trust.
At White Cross Dental, we constantly ask ourselves and our patients, "How can we be rated the best suburban dentist in Auckland?" The answer we received from both dentists and our support team was clear – high professional standards. Therefore, our commitment at Dentist St Lukes is to provide exceptional dental care that meets these standards.
We understand that emergencies can happen at any time, which is why Dentist St Lukes is open 7 days a week. For your convenience, we even extend our opening hours until 8:00pm from Monday to Saturday, and until 6:00pm on Sundays. This ensures that you have access to quality dental care when you need it most.
Our focus is not only on urgent or emergency dental services but also on providing high-quality regular dental care. We believe in delivering excellent customer service and professionalism that makes sense to you, our valued patient. It is our responsibility to listen carefully to your needs and explain treatments in simple language, avoiding confusing dental jargon. We are even willing to use visual aids, such as drawings, to ensure clear communication.
Honesty is a core value at Dentist St Lukes. If we are unable to fulfill your specific requests or if you feel that we have not met our professional standards, we encourage you to inform us. We value your feedback and aim to continuously improve our services.
In the rare event that a problem arises, we have a comprehensive "getting it right procedure" in place. A senior team member will personally contact you within 24 hours to understand the issue and your feelings about it. We promptly investigate your concerns and aim to resolve the majority of problems within 5 working days. If further action is required, we may consult specialists or conduct a more in-depth investigation, keeping you informed throughout the process.
Located near Westfield St Lukes, our main areas of service include the surrounding community. We are committed to putting people before profits and demonstrate this by providing exceptional care and prioritizing your needs.
If you require immediate dental care, we will do our best to accommodate you today. At White Cross Dental St Lukes, we continue to provide our normal services in accordance with the Dental Council of NZ Covid-19 guidelines.
Choose White Cross Dental St Lukes for professional, reliable, and caring dental services. Trust us to prioritize your oral health and well-being.
52 Saint Lukes Road, Mount Albert, Auckland 1025, New Zealand
Opening hours of White Cross Dental St Lukes
Monday:
08:00 - 19:00
Tuesday:
08:00 - 20:00
Wednesday:
08:00 - 19:00
Thursday:
08:00 - 19:00
Friday:
08:00 - 19:00
Saturday:
08:00 - 17:00
Sunday:
09:00 - 17:00
Reviews of White Cross Dental St Lukes
"Went here to have a zirconia crown recemented after it had fallen out the day before, it was the long weekend so my regular dentist was closed. The crown was in excellent condition so needed the tooth and crown to be cleaned to remove the old cement and be recemented. I was very unhappy with the service, the dentist didn’t sandblast the tooth and crown beforehand to remove the old cement so it was sitting too high. I don’t feel it was placed correctly as there is a space between the crown and gums and I can stick my nail it and feel my tooth in between. They then ground down the crown so much that it is no longer sitting on tooth below it - there is a space between the upper and lower teeth. They told me they ground it so much they can see the original tooth through the crown and I would need to get a new crown made :/ While they were grinding I could feel it kept slipping off my tooth and ended up grinding my gums 3-4 times - I felt like they were not careful during the process. Paid $250 for 15 mins of this specialist service and I am incredibly upset."
"Very happy with my recent experience here with Sunny Kim who is friendly and professional. I came for X-rays and to fix an old filling and am really pleased with the result and quick/painless experience. Sunny's minimally invasive/monitoring approach is reassuring too, and I appreciated the advice he gave :)"
"I called the dental clinic to book an appointment to see a hygienist. The receptionist booked me in the same day. I confirmed with her the appointment was to get a deep clean and she agree and priced me $150. When I attended my appointment I confirmed again that it was for a deep clean only to tell me that I was booked for a basic clean and X-rays and consultation . I was very confused as I was very clear from the beginning . The dentist that I was booked with made me feel very uncomfortable made me feel like I didn’t know what I was talking about . I told her I wanted a deep clean only and she refused to understand me. She continued to do a basic clean and to tell me she is better than any hygienist, the job took her 15-20 minutes and I felt she did not do a near good enough job. I feel it was all rushed and she did not pay any attention to detail. They wanted to still charged me $150 even tho she only did a basic clean and cut two of my wires from my braces. I was not happy with anything i had experienced in the short amount of time and was very confused as to why they were still charging me the same price she gave at the beginning when I only got a basic clean. The receptionist said that she now will only charge me $120 and that’s because they cut two wires. I am so disappointed that I spent this amount for a not even near half done job. I would NOT recommend this dental clinic to anyone. They claim to be cheap but if I had of know why I would have spent an extra $50 to get my teeth professionally cleaned by a Hygienist. Truely disgusted."
"Great place. Claire was incredible, so helpful! And really made you feel comfortable and looked after. Star of the show"
"I personally find this place really caring and easy to access. I have had Michelle and Sunny as my dentists and both have been kind and professional. I am terrified of dental work so it’s saying something that I don’t mind coming here. There’s some previous reviews for the white cross doctors next door that are negative and they have accidentally reviewed the dentist instead. Therefore the rating for St Luke’s dental should be higher. The receptionist is also super nice."
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