McDonald's Silverstream

"This McDonald’s has gone seriously downhill in recent years. They seem incapable of actually getting an order correct, with items consistently missing. Also very long waits at busy times. Seem understaffed with capable people."

"Bought a McSpicy chicken burger yesterday and what a dreadful experience it was. The chicken was totally dried out, overcooked, barely warm and thick with oil. The burger had only a part leaf of lettuce that barely covered the base. I have learnt my lesson and will not be going back there again. After second try at biting through it, it went in the bin. Complete waste of money."

"The food was amazing and my first few orders were quite fast where as when I brought a Ice tea It took them 25 minutes to finish it. I understand they were busy, but when I asked when it will be done the lady said ‘you’ll be waiting’ what a coincidence the second I complained to another worker they immediately got me my drink it is very disappointing that you have to complain to get your food within a reasonable time frame."

"After ordering through the self service machine and having to pay cash at the counter after waiting for 20 minutes for someone to take my cash for my order they asked what my order was but wouldn't let me finish saying my order kept telling me the person in front of me had taken my order (who was my mother and a totally different order) they said they couldn't find it. So remade my order which again was my mother's order so after 35 minutes of waiting finally got my order. If I didn't have 2 children with me I would have walked out after having to wait the first 5 minutes of waiting service was terrible but the food was piping hot and delicious"

"Ordered Caramilk McFlurry for takeaway, received a Caramel one, while receipt stated Caramilk. The quantity for the McFlurry and Frozen Coke were literally halved. Ordered a large, but only came around half filled."