Petcover New Zealand
About the Business
Welcome to Petcover New Zealand! Located in Auckland on Station Road, we are an establishment that offers quality insurance cover for pet owners in New Zealand. We are proud to introduce our new Mid-range and Safety-net policies, designed to make quality cover more accessible for Kiwi pet owners.
At Petcover, we work closely with our insurance partners to provide comprehensive coverage for your beloved pets. With over 70,000 satisfied pet owners worldwide, we have become a market-leading choice in New Zealand. Our policies offer up to $20,000 vet fees for dogs, $15,000 vet fees for cats, and $10,000 vet fees for horses, ensuring that your pets receive the best possible care.
In addition to our exceptional coverage, we offer a range of optional extras to customize your policy according to your pet's needs. Whether it's dental care, alternative therapies, or behavioral cover, we have you covered.
As a bonus, when you convert your free cover to a full policy, you can earn Fly Buys points with Petcover. For every $25 spent through Petcover, you'll receive 1 point, allowing you to enjoy additional rewards.
We are proud supporters of the Hamilton Cat Club's annual show at the stunning Hamilton Gardens Pavillion. Petcover sponsored this event, showcasing our commitment to the feline community and their well-being.
Rest assured, Petcover is regulated by the New Zealandn Prudential Regulation Authority (APRA), ensuring that we meet the highest standards of insurance. However, it is important to note that Sovereign Insurance New Zealand Pty Ltd, our insurer, is not currently licensed to carry on insurance business in New Zealand and is not regulated by New Zealand prudential supervision laws or within the prudential supervision of the Reserve Bank of New Zealand.
Please be aware that an overseas policyholder preference applies. According to New Zealandn law, if Sovereign Insurance New Zealand Pty Ltd is wound up, its assets in New Zealand must be applied to its New Zealandn liabilities before they can be applied to overseas liabilities. Consequently, New Zealand policyholders may not be able to rely on Sovereign Insurance New Zealand Pty Ltd assets to satisfy New Zealand liabilities.
At Petcover New Zealand, we are dedicated to providing exceptional insurance coverage for your pets. With our range of policies and optional extras, you can have peace of mind knowing that your furry friends are protected. Contact us today to find the perfect insurance solution for your beloved pets.
Photos
Location & Phone number
101 Station Road, Penrose, Auckland, New Zealand
Hours open
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"After 15 years of paying premiums for my cat, it is a real shame that my last real claim turned into nothing short of a joke. This company does not have useful policies for older pets. Beware the “we reserve the right” clauses as they will definitely exercise ALL their rights. On a positive note the staff are very good at explaining why they can only pay a tiny portion of your claim. Save yourself the aggravation of dealing with this company and put your premiums away in your own bank account for vet fees. I am so pleased I did this for my elderly dog. The amount of premiums I have saved has more than covered his vet fees."
"Just received a policy renewal doc today for the economy policy. In my dog's lifetime, he has had 1 fractured nail. They will no longer cover him for another. He had a benign lump, any lumps are now exclusions. He had a 1 x gastroenteritis (every dog experiences this at some time in their lifetime and will need vet attention). With all these added to exclusions, and an increase in the policy price, I don't see any reason for using this provider! My advice to any policy owner - DO NOT GO FOR ECONOMY COVER! LIFETIME IS THE ONLY OPTION! It will cost you more in the end and gradually you will receive virtually no cover at a premium, like we have!"
"One things that stands out with their customer service is the total disconnect and lack of interest in engaging with potential customers which is actually very strange. All the other pet insurance companies are friendly and full of information and following up on our enquiries or online attempts at joining but not Petcover. They have so many bad reviews on Google that someone is bothering to respond but we wonder what the outcome of those responses are. Get your act together guys...if you want to continue to be in the Pet insurance business."
"Total rip-off. Don't waste your money. No point in having insurance that you have to pay out yourself for a claim and then try and claim it back, put your premium money in a deposit account and just pay the vet bill yourself when you need it. In my opinion, the product they are selling is not fit for purpose, doesn't help when you need it and gives a false sense of security regarding the wellbeing of your pet. I WOULD GIVE A NEGATIVE 5 RATING IF IT WERE POSSIBLE The only reason they get 1 star is that I can't post this without one. DEFINITELY ONE TO AVOID"
List of local businesses, places and services in Auckland
⭐ business help 🔍 services ☎ phones 🕒 opening times ✍️reviews 🌍 addresses, locations 📷 photos