Sulco
About the Business
Welcome to Sulco, a premier establishment located at 1 Orb Avenue, Manukau, Auckland, New Zealand. As a point of interest and store, we pride ourselves on providing top-notch service and quality products to our valued customers.
At Sulco, we understand the importance of having reliable and efficient equipment for various industries. Whether you are a construction company, a farmer, or a DIY enthusiast, we have a wide range of equipment available for sale to meet your specific needs. From power tools to heavy machinery, we have it all.
Our dedicated team of professionals is committed to helping you find the perfect equipment to get the job done right. With years of experience and expertise, we can guide you through the selection process, ensuring that you make an informed decision. We believe in building long-lasting relationships with our customers, and our exceptional customer service is a testament to that.
Convenience is key, which is why we offer flexible business hours from Monday to Friday, from 8 am to 5 pm. We understand that your time is valuable, so we strive to provide efficient service to minimize any disruptions to your busy schedule.
For your convenience, we also offer toll-free assistance at 0800 800 488 for any inquiries or support you may need. Our knowledgeable staff is always ready to assist you and provide expert advice.
If you prefer to reach us via email, please don't hesitate to contact us at [email protected] We aim to respond to all inquiries promptly, ensuring that you receive the assistance you need in a timely manner.
Sulco is more than just a store – we are your trusted partner in acquiring high-quality equipment. Visit us today or get in touch to experience our exceptional service and explore our extensive range of equipment. Your satisfaction is our top priority, and we look forward to serving you soon.
Photos
Location & Phone number
1 Orb Avenue, Manukau City Centre, Auckland, New Zealand
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"DO NOT PURCHASE ANY TOOLS FROM SULCO!!! Should be an option to give 0 stars specifically for sulco tools. Horrific service, been waiting for a replacement for something they’ve sent me from 2 months ago! They treat their sales reps terribly and their customers even worse. Tried to speak to them on multiple occasions and have been told they can’t do anything to help. Amazes me how they’re even still open. AVOID THEM AT ALL COSTS!"
"On January 19 I placed my order for a tool kit and paid for it. The seller who used to come through Upper Hutt told me that they would be there in a week and that they were in stock in Auckland. They haven't arrived yet. Every time I write to him, he tells me that they are in a container. The truth is that this is causing me problems since I use the tools to work every day. I hope there a retribution for this great inconvenience that I am having. I regret trusting this company. 7/27 It's been more than 6 months and I'm still waiting for tools. It was a scam to trust Sulco."
"Would not recommend doing business with this company. After sales service is disgusting, they have no care or regard for amending any issues. Avoid this company at all costs."
"Terrible terrible service, every time I visit this place I know I'm going to lose time waiting around to be served, you look into the offices and they are just tapping at the computer while 5 customers wait in the showroom. Then you wait sometimes up to an hour for them to pick the tool. There isn't a more frustrating exercise than dealing with Sulco."
"If I could give zero stars I would. Being a technician in one of Aucklands largest dealerships, the service is non existent. Calling multiple reps with regards to tools. Either never show up or never answer my calls/texts. I have never needed to beg a sales rep to sell me something like I have with Sulco. I regret buying all my Milwaukee tools because the warranty process is soo painful. The rep never shows up to pick up the tools and when you get the tool back after a repair it is exactly the same. I should of gone with snap on tools instead. Do not even bother calling customer support as no one there knows how to do their job either."
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