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GEM Automotive
369 West Coast Road, Glen Eden, Auckland, New Zealand
About GEM Automotive
Welcome to GEM Automotive, your trusted car repair institution located in the vibrant city of Auckland, New Zealand. Situated at the convenient address of West Coast Road, 369, GEM Automotive stands tall as a prominent establishment, catering to all your automotive needs.
At GEM Automotive, we pride ourselves on being a one-stop solution for all your car repair requirements. Whether you are in need of routine maintenance, complex repairs, or even emergency assistance, our team of skilled mechanics is here to provide you with top-notch service and ensure your vehicle is running smoothly.
Our institution is renowned for its commitment to excellence and customer satisfaction. With years of experience in the industry, our knowledgeable technicians possess the expertise to tackle any issue that may arise with your vehicle. Equipped with state-of-the-art tools and diagnostic equipment, we guarantee accurate and efficient repairs, saving you both time and money.
As a point of interest in the automotive realm, GEM Automotive has built a strong reputation for delivering high-quality service. Our dedicated team understands the value of your time and strives to complete repairs promptly, getting you back on the road in no time. We prioritize open communication, ensuring that you are informed about the progress of your vehicle every step of the way.
GEM Automotive not only focuses on providing exceptional car repair services but also places great emphasis on customer care. We believe in forging long-term relationships with our clients, built on trust and reliability. Our friendly staff is always ready to address any concerns you may have and provide personalized recommendations to keep your vehicle in optimal condition.
Conveniently located in the heart of Auckland, GEM Automotive enjoys a prime position, making it easily accessible to residents and visitors alike. Whether you are a local seeking reliable car repair or a traveler in need of immediate assistance, our institution is here to assist you.
So, when it comes to car repair in Auckland, look no further than GEM Automotive. We are your go-to establishment, committed to providing superior service, unmatched expertise, and a hassle-free experience. Visit us today and discover why we are the trusted choice for automotive repairs and maintenance in this beautiful region of New Zealand.
Photos of GEM Automotive
5/369 West Coast Road, Glen Eden, Auckland 0602, New Zealand
Opening hours of GEM Automotive
Monday:
08:00 - 17:30
Tuesday:
08:00 - 17:30
Wednesday:
08:00 - 17:30
Thursday:
08:00 - 17:30
Friday:
08:00 - 17:30
Saturday:
08:00 - 17:30
Sunday:
Day off
Reviews of GEM Automotive
"My car battery light came on on a weekend in Auckland and after I drove it to an AA service centre, they told me I would not be going anywhere until I got my alternator replaced. They quoted me over $1k just to get it checked on MONDAY. Mind you even insurance was not working and took 3 hours to organise a tow. By then, I was already in touch with the lads from GEM. They recently had a change of ownership and looking at reviews, I was skeptic at first to go with them. However, my experience has been nothing but fabulous! Timely and cost effective repairs were done within a 5 hour window. I ended up paying just under $1000. This also included a courtesy vehicle. Their courtesy vehicles were all out so the co-owner kindly lent us his personal vehicle. Communication was speedy from accurate quotes for my vehicle, with text updates. I can’t praise them enough. Highly recommend! Despite the recent poor reviews, their car yard and workshop was absolutely full of cars in for works…. I think this alone speaks to their expertise and passion for car repairs. Massive thank you to Raj for getting my car done so quickly at such short notice!"
"Please don't go here. People who work here are so bad . Worst customer service ever. Parked my car at the back and one of the guy who worked there didn't even tell me to move the car . He just took reverse with another car and hit my car bumper. And said abusive words. Please don't go if you need to be treated with respect."
"Been waiting for my refund for over one nonetheless now . Receptionist couldn’t refund it to me saying their account will get back to me . Called after lock down, manager picks up saying that receptionist is away. Called receptionist , said that the manger will get back to me . Going in circles over 1 and a half month . Screen shots attached on their fb placed . Avoid this place - they also quoted me much more then what I paid for in other mechanics store . Total rubbish . Texted him no answer ! Avoid !!! Wait till the notice ."
"Worst service I have seen. I brought a Grabone Coupon and dropped my car at SAR Automotive for maintenance and WoF inspection. The reception told me will taking about 1 and half hours, but I have been waited for 4 hours. Upon receiving the car, your team told me WoF failed and gave me a list of the car problems with a $600 quote. I pass my car to my friend (Who was a professional in car fixing) to check for me, he told me I was deceived. There is no need to change the fixing but just a small adjust. Maximum cost for all will only take $200. After my friend checked around my car and adjust some fixings. I called SAR Automotive and would like to book to re-pass the WoF. The person who received the phone call told me he did not carry a WoF Card with him today and ask me to come tomorrow. Sucks doggy mechanics."
"Girls please avoid these shameless men . Really bad . They do not provide an invoice . Ask for upfront payment . Then quote u more . Asked for refund because the service sold $69 GrabOne voucher was not applicable to the service they apparently wanted to do ( $650 they quoted me lol) . Receptionist said account will get back to me . Called after 2 weeks , manager says owner will get back to me , owner said will check with the receptionist ( they seem mentally challenged people ) . Very ill- literates staff. Btw got my car fixed for $280 . Useless pieces of garbage ."
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