Noel Leeming Ormiston

"Very poor customer service from this place especially from a guy called Mark who sold me a sound bar and was certain that there was stock available he then said that royal oak branch had stock for me to pick up from there, when I arrive to the royal oak store I was told that there was no stock available and Mark shouldn't have gone through with the purchase order,big thanks to the team at royal oak for helping me resolve this issue and replace me with another sound bar and refund,I will not be buying anything from ormiston noel leeming again."

"Purchased a TCL TV 5months ago, had an internal issue with the screen which we reported 3weeks ago. We were told on multiple Occassions that someone would be arriving to check the fault (no one turned up) we were also given the contact details of the third party (TCL) to follow up. Called TCL and the agent mentioned “Ormiston does not have the capacity/space to store your TV in order for us to fix your tv, you would need to call ormiston since the warranty the purchase was completed with the store”. Called ormiston was advised they would follow up under urgent priority- still waiting… Wouldn’t recommend purchasing anything else from here."

"Great customer service. They price matched on an ipad that I purchased which was much cheaper at Harvey Norman even though it meant that they suffered a loss. Definitely recommend."

"Came in to make a major purchase. As the guy who was helping us out we were interrupted by another customer who he immediately turned his attention to. The staff member didn't excuse him self or even attempt to come back to help us. Hence we left and spent our money elsewhere staff at this store need some serious customer service training."

"I recently purchased a 85” samsung Tv from this store . After a week I had a green dot in the TV so I made a complain to their team and they sent out a technician and replaced the whole screen . I was not happy cause this was brand purchased not even been 3 month and I spoke to ormiston store and told them that I need a brand new TV cause seems like this TV has a manufacturing issues . The manager wish said that he will look into it and it’s been weeks now . And today there is no sound coming from this TV . It is very disappointing that I spent around like $10000 to get this TV and finally I get a manufacturer defected TV and ormiston store is not even picking their call . Please don’t buy from these people . Poor service ."