Four Points by Sheraton Auckland
About the Business
Welcome to Four Points by Sheraton Auckland, where you can experience exceptional service and spacious hotel accommodation in New Zealand's vibrant capital. Located in the heart of the Aotea Arts Quarter, our establishment is just moments away from Aotea Square, The Civic, Auckland Town Hall, and an array of CBD shops and restaurants.
Our modern rooms and suites offer signature bedding, large bathrooms, and free Wi-Fi, with breathtaking views of the city center from higher floors. Suites also feature separate living areas and some even have balconies, perfect for traveling families, special occasions, or work sessions in Auckland.
Stay fit in our 24-hour fitness center, dine at the Queen's Head Bar & Eatery, or indulge in stunning views at The Churchill, Auckland's highest rooftop bar. For those planning events, our contemporary Queen's Head Ballroom offers 195 square meters of event space, ideal for corporate functions and social celebrations.
At the Queen's Head Bar & Eatery, you can indulge in delectable New Zealand and international cuisine, with locally sourced products from Auckland and beyond served for breakfast, lunch, and dinner. And for gin enthusiasts, The Churchill specializes in gin with a view, offering panoramic city views, stylish surroundings, and a carefully curated beverage selection.
Our staff at Four Points by Sheraton Auckland are fluent in English, Chinese, French, German, and Korean, ensuring seamless communication for our international guests. We also provide accessible rooms and common areas for guests with specific disabilities, as well as valet parking for vehicles outfitted for wheelchair drivers.
Check-in time is at 3:00 pm and check-out time is at 11:00 am. We also offer free Wi-Fi to all our hotel guests. For more information about our accessible features or special services, please call 64 9-3938240.
Come and experience the best of Auckland at Four Points by Sheraton Auckland, located at 396 Queen Street and 110 Mayoral Drive.
Photos
Location & Phone number
110 Mayoral Drive, Auckland CBD, Auckland, New Zealand
Reviews
"Fairly standard modern room. Nothing too fancy had it had a lot of charging ports. The buttons for Do Not Distrub and Cleaning Requested are a nice touch. The towels were a bit scratchy but that is the only real negative. Hotel is located about 10 mins away from Sky Terminal so it is convenient for getting to and from the airport. They do not have an airport shuttle. Service was really good, hotel staff was able to fulfill all my requests promptly."
"The check-in process is smooth and you can have a cup of iced pineapple tea when you are waiting for the check-in process. The room is well-stocked and the lighting is sufficient. Also, you would have enough power socket for charging your electronics. The walk to the Main Streets of Auckland only takes around 5-7 minutes, which is quite good."
"Hi, I wanted to leave a review because I stayed at this hotel and had the best service at The Churchill, the rooftop bar at the Four Point Hotel Bar. The manager on duty, Lisa, was so accommodating and so kind! She made sure to check in with us to see how our service was and was so personable. She truly showed that she cared about her customers and how they were doing and making sure they got the best service. Our bartender, Campbell, was exceptional; he constantly checked in on us to make sure we were enjoying our time and our delicious cocktails. He was very kind and one of the best bartenders we have ever had! Very pleased with the service we received and would highly recommend this place to anyone! The bar is on the 20th floor and is worth the wait, it has a beautiful atmosphere/view. We will definitely return! Lisa and Campbell definitely made the experience so much better! Thank you!"
"Lovely hotel! Very clean. Easy spots for breakfast, lunch, and dinner. Beautiful rooftop bar. Functional gym. And they let me check in at 7AM which was so, so kind of them! That deserves all the stars in my opinion. My only negative is for some reason the windows have a blue tint?! It made my room feel gloomy my entire visit! I couldn’t tell if it was sunny or grey sky out, which was kind of weird. I’d also say I would’ve rather picked a hotel closer to the wharf. That’s just a personal preference maybe, but I felt like this area had more fast food chains/etc than restaurants? Not that it’s a long walk - 15 minutes maybe. But on rainy days I wish I was next door to more options. That’s just a personal preference and doesn’t reflect on anything the hotel can do! It is close to the art gallery and a comedy club etc, and shops etc. Would absolutely recommend it for sure! Guaranteed good customer service and friendly faces which makes it a great place to pick."
"Was able to check in early after a long overnight international flight, which was amazing. Check in was painless and the concierge gave us a great recommendation for a local cafe for breakfast. The room was clean except for some stains on the towels (which did appear freshly laundered, just perhaps in need of retirement). The view was wonderful. The room is teeny-tiny: with a king sized bed there's a small walkway around the bed, a tall wardrobe, desk and mini fridge tucked into a small alcove, and the bathroom was the most compact "full" bathroom I think I've ever seen. But the bed was luscious with an incredible pillow-top that was soft and supportive. I cannot stand firm beds and need a mattress that will let my chronically injured hips and shoulders sink properly so that they don't have a lot of pressure on them. This bed was heavenly, truly the best hotel bed I've ever slept on. 10 stars for the bed. We did find ourselves accidentally pushing the bed several feet by leaning on it as it was on wheels (twins pushed together) and didn't seem to be locked in place. In all I would rate the room as 4.5 stars but rounding up to 5. Very conveniently located just off Queens which is lined with restaurants, bars, and shopping. Quick walk to Sky Tower, the wharf/ferries, and more."
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