Blair Wright Group - Waterloo Quay
About the Business
Welcome to Blair Wright Group - Waterloo Quay, located at 89 Waterloo Quay in Wellington, New Zealand. As one of Wellington's largest Automotive Collision Repair Centre groups, we are proud to be the city's Independent Preferred Automotive Repair Centre.
With our state-of-the-art facilities and the latest equipment, we are well-equipped to handle a wide range of vehicle brands and provide top-notch auto body repair services. Whether you are an insurance company, a corporate fleet, or an individual customer, our professional and knowledgeable staff is ready to assist you with any repair your vehicle may require.
Dealing with an accident damaged vehicle can be stressful, but we are here to help. If your car is still drivable, we offer appointment-based services and have a team of fully trained professionals dedicated to providing a quality repair experience quickly and efficiently. We understand the importance of getting you back on the road as soon as possible, so we schedule and perform repairs as quickly as we can.
To ensure that your vehicle repair meets the manufacturer's specifications in today's fast-paced automotive repair world, we believe that the best equipment and training are crucial. That's why we invest in state-of-the-art facilities and equipment, and aim to have 80% of our staff ICAR trained. In addition, we conduct extensive in-house training programs and participate in ongoing outside training at every level.
With over 70 years of experience in the industry, we are the oldest and most trusted automotive repair provider in the area. Our commitment to quality and customer satisfaction is unparalleled, and we take every opportunity to please our customers. In fact, we offer a written lifetime warranty for as long as you own the vehicle, demonstrating our dedication to excellence.
We also choose to work with our Preferred Insurance Providers, who collaborate with us to ensure the best repair to manufacturer specifications for our customers. Our integrity, commitment to quality, and years of experience have allowed us to set performance standards that are unmatched in the collision repair industry.
Blair Wright Limited is a proud member of the Blair Wright Group of companies, further solidifying our reputation as a trusted and reliable institution in the automotive repair industry.
Visit us at Blair Wright Group - Waterloo Quay and experience our exceptional service and expertise.
Photos
Location & Phone number
89 Waterloo Quay, Pipitea, Wellington, New Zealand
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Very professional and easy to deal with."
"Good workman ship. Helpful"
"Had a car looked at and pictures taken for insurance. But details sent to wrong branch finally got it sorted out. Felt like I had done something wrong and was told to contact insurance again. Was confused about why it couldn't be sent back to the other branch? I was informed that insurance agent looked at each branch as a seperate business. Very frustrating. Hopefully everything will go smoothly now."
"A huge thank you to the team at Blair Wright Group - Waterloo Quay. Your professionalism, friendly manner and efficiency to fix my car is greatly appreciated. This is the second time I've used your service and you guys never disappoint. Not only was my car fixed in a timely manner but they also did a thorough clean inside the vehicle as well as outside. In the past I have had my car service from other mechanics where I have picked up my car with dust on the seats, the console and on some occasions dusty boot prints on the carpets and not only that there is always a mechanic odour. I did not find any of these with Blair Wright. So, THANK YOU again guys, you have a very happy customer!"
"3 of 5 for OK, not good or excellent I'm afraid. Generally disappointing attention to quality and customer service. About a month to get in, 10 days of repair, slow query responses and a car returned with water stains and hand prints over the repaired area. I was told this was an acceptable condition for handing over a repair to a customer. I didn't need the area cleaned to see the quality though, I could clearly see the severe holograms from aggressive machine polishing, which they then they covered over with some hand polishing. On the paint job itself, dents were well repaired, but the paint's orange peel can see form 10 meters away and a few paint pyramids exist that were almost runs. Certainly not Excellence but OK if you don't pay too much attention to the repair. In my opinion, rather think twice than repair here."
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