Toyworld Northwest Mall (Westgate)

"Have had this review up for a time now and thought it a good time to update it. Toyworld Northwest is a fantastic locally owned store with a team that are always happy to help. This store and team has gone from strength to strength over the years and only gets better. They have a huge selection of toys and games and are always willing to help. I would personally say they have one of the largest Lego sections with some amazing options. Best of all they always make every effort to pass on discounts where they can and even have some great specials on Lego for all the collectors (of which I am one). I honestly can't say it enough "Support Local". They are not only an integral part of the community but they really do bring joy on a daily basis to all the children and adults that buy and receive their toys. Great store, great choices and great people. What more can you ask for. Give them a visit."

"Love going to Toyworld. Some great bargains. Huge range of choices especially with lego."

"I’ve been after a full set of blind bag Lego muppets for a while now, all the other stores (you know the ones, that red shed place) had no stock, but these guys did, not only that, when I went to start finding what I wanted they asked if I wanted a full set!!! They had worked out what each blind bag was ahead of time. Amazing. I could not be happier. The entire store was clean, well organised and the biggest Lego selection ever. Dudes, you made my year. Thank you!!! If you need a toy, go here! Could not recommend it more."

"Worst experience we encountered ever! The staff are very rude and humiliating. From other reviews prices are unbelievably high, staff are always busy with some other work than attending customers. I enquired about price of few toys, paid and was leaving store then some thing unbelievable happened. Staff accused us of not paying and humiliated us in front of everyone. Upon showing stuff and asking why they stopped us there is no explanation. Whole experience was nothing but bitter and felt very humiliating with a kid. We are never going there and not recommending any one who expects self-respect to go there. Regarding owners response: I can see where is the issue starting from, it's the whole team... If there is so much going on and you are stressed, install cameras and tag scanners at entrance like how others do, rather than accusing people who paid you $$$. There are only two staff on Saturday and both are at counter when we paid. How can staff forget things in matter of minutes? Is it negligence? Do you still expect customers to return after worst treatment??? Your response is simply an attempt to cover up. Please see all recent reviews."

"Large store which is awesome and jam packed with a huge variety of toys, games and items for children and adults of all ages. Lots of free parking and friendly helpful staff. Centrally and conveniently located in the northwest mall."