Arlington Motors

"Excellence in restoring car to pre damaged condition. Friendly , Professional Service & Shop So clean too , Has wow factor you think you are going to a dentist that’s how clean it is . I’ve been going there for years Good old fashion service with latest repair & paint systems 5/5 Car was immaculately clean on pick up too & Gold color being potentially the worst color to match 100% perfect color match. Highest Recommendation"

"If it was possible to give 0 stars I would. Our experience with Arlington motors has easily been the worst interaction I have had with any service provider of any kind. For context, our stationary car was hit by another car in a parking lot and needed a corner panel and a bumper repaired. They completed the repairs and cut an entirely unnecessary hole in the bumper, to which they admitted fault and agreed to replace. The hole appeared to be cut with a bread knife as the photo illustrates. The replacement part was ordered from overseas with a lead time of 4-6 weeks. This was in July 2021. We had nothing in the way of updates from Arlington, and we had to call them to see where part was. We were told multiple times that it hadn't arrived. 2 days ago (09/11/21) I rang and was insistent on getting an answer. They initially claimed their system had 'frozen' and asked to call me back, to which I told them I would wait on the line for the system to reboot. They then told me that the part had indeed arrived, and had been there since some time in October (they would not tell me exactly when). We then agreed a time to have the new part installed, which happened today. When Trevor called to inform me the work was done and that I could pick up the part, the owner told me that they had to cut another hole in the bumper, and that there was 'always a hole on the back of the bumper' I disagreed, and had photos illustrating that originally this was the case (see below). He then became agitated and told me 'well f*ck you', and hung up the phone. I rang back immediately and advised him that his behavior was unprofessional at best, and he continued to swear at me. Upon picking up my car he continued to deflect blame and insist that a hole had always been there. Arlington motors is an entirely dysfunctional business that I would not recommend to anyone. To be sworn at repeatedly by the manager (Trevor Davies) for contesting the state of our own vehicle is outrageous and an embarrassment to the organization. Avoid at all costs."

"You really won't find better than Arlington motors (paint n panel) in Wellington. Professional, assuring, & trustworthy guys. Not the cheapest in town, but very very good. If you need a repairer to take care of your car like it's their own, these are your guys."

"They have a good service and a fast turnaround. Arlington Motors doing a great job and you get after there work a clean car back. Thanks for your service. I will recommend you around under my friends."

"They are the very best panel work entity in Wellington - masters of their trade, handle customers with professionalism. Their workmanship is second to none. If you want quality work, I will strongly recommend this workshop for you."