endota spa Mt Eden (previously Forme Spa & Wellbeing)

"An Instagram ad had suggested Forme Spa, even though I hadnt heard of it before. I clicked through to the website to see their was many locations, and offered other payment options. I was in desperate need of a some care to my body, and had been looking to book in a massage ASAP. The website was user friendly and ended up booking in the Mt Eden location due to my preference of timing. I am so glad I did, as I was looked after the wonderful and warm Zahra for a 60min massage and was offered an add on of the Kertain Socks which were a treat! The extra touchs of the oil smells before the start of the massage, the detailing to my requests before the massage were all taken account of! I left feeling amazing, and relaxed! I cant wait to go back again! Thank you so much"

"Unfortunately, my experience with Forme spa has not been the best. I had a facial treatment, a mild peel. On arrival to the spa, i was passed to the room where I would receive the treatment. Once there, the lady asked me about what type of skin I have which I said that my skin could be sensitive sometimes. NO recommendations was given and she proceed to the treatment application. During this , I noticed a burning feeling and itchiness on my cheek area. I asked if that was normal and she said: yes as far is manageable. Once I left the spa, the burning sensation intensified and I had to literally run home and rinse my face with cold water for over 5 minutes. At first, my cheeks got inflamed and blistered . I could not even applied moisturizer the first 24 because as it was terribly painful . Next day I had crust formed on both sides.. 3rd day start peeling until stop peeling around 7 days post treatment. Since then, I had been using 50 SPF on my face every morning and absolutely not exposing to the sun. On my feed back, I explained all this to what they responded: that this was a strong reaction to the treatment which is unusual but not abnormal. Then I thought, if this is not abnormal then clients should be warned before the treatment about the possible side effects or at least have a skin check before hand??? 2 months after the treatment, my skin on the cheek is hyper- pigmented and very sensitive , looking older than before . On top of that, I had had spent a lot of money in expensive anti stain facial creams and treatments to repair my skin. I just hope in the future Forme would not advertise peel treatment as a mild and casual facial and hopefully with a better accessioning/information to their clients before the treatments."

"I felt not only thoroughly scrubbed clean and massaged but nurtured and cared for after such a tough year working hard as a cafe owner. Definitely a must if you need to be taken from your usual adrenal fuelled day to day state down to earth without having to drink a bottle of wine and much better for you. I felt like id had been asleep for several days. And had to reawaken when I stumbled out into the light of day. Fantastic experience, would recommend Ester to anyone."