Lloyd Elsmore Park Pool and Leisure Centre

"Facilities are very good but in the sauna and steam rooms there are signs saying quiet zone and they are always full of Chinese people speaking Chinese, so hard to relax and meditate when they are speaking mandarin it’s very irritating"

"Great indoor pools with lifeguards on duty and a great place to escape the Auckland winter weather!"

"My kids and I were insulted by the front desk at Lloyd Elsmore Park Pool in HIGHPARK. We joined swimming lessons, and I would take my kids swimming when I was not in class. We meet the front desk staff every day and greet them politely. We are very familiar with the staff at the front desk. But just yesterday, my child and I came to the swimming pool as usual, and when we passed the front desk, we still greeted each other with a smile. But a lady named CECILIA suddenly stopped us fiercely and yelled at us, "You should explain to us what you are here for instead of laughing, your laugh is stupid" My child was terrified, I immediately explained to CECILIA "my child is swimming", but CECILIA still yelled "do you pay for it", I said "it's just my child swimming, I don't swim" As soon as I heard that I just accompanied the children to swim. CECILIA looked very unhappy, then she said "If you don't pay, you just wear your bracelet honestly instead of rushing in, our swimming pool has to pay" I vaguely heard her insult us One sentence. My child was terrified, she pulled me away, and I was also worried that it would affect the child, so I immediately said I knew, and I will ask you to wear a wristband before entering the door in the future. And immediately stretched out her hand, beckoning her to help me take it. But CECILIA not only didn't help me with a bracelet, but she still didn't stop her clamoring. Until another staff member came to help me put on the bracelet and motioned for me to leave quickly. As the child and I were walking, this CECILIA was still insulting us loudly behind us. After I settled the child down, I came to Cecilia and asked her what mistake I had made that required her to humiliate us in front of the child. Suddenly she called a lifeguard and asked where my child was? What happened to me and my baby? Just because our mother tongue is not English, I can't understand, and I can't speak well, so I deserve to be insulted for no reason?"

"The place was very busy when we arrived as it was school holiday, the guards were monitoring the people in the water all the times, which was great! However, some pools were closed so the kids did not get to enjoy the kid's pools. The entrance fee for supervising adult that goes into water is $1 and there are also other paid facilities such as gym, sauna and café. The shower area is partially open (no door) and there are family changing rooms. There are also a few different parks near to the pool building."

"We went for an afternoon splash at the splash pad. It was free to go in and let the kids run around outside. There were a few tables under shade available. Both nephews (1 and 5yo) really enjoyed it. The swimming facilities inside also look new and nice but we just went to the splash pad."