Local Doctors Lincoln Road

"Is there a no star option. When we came to enroll, they said they do walk in. When we sick and we needed to see a doctor, they said no walk in and no available appointment till next 2 weeks. They said go to next door A & E. Also, they charged $30 on the first visit regardless of age or community service card holders. Be ware of this clinic."

"No star should be an option. Firstly, I got there 15 minutes early for my appointment only to see Dr. Hanie Nasir who saw me late (which was five mintues within my appointment time). When I went to tell him about another health issue, he claimed my time was up and that I needed to schedule another appointment. I had told him about only one health issue I was experiencing, and he made recommendations rather quickly. I waited about two weeks to see a doctor, and I only had a brief encounter with him (only 10 mintues with him). I even came early for my appointment, yet was seen late. I was devastated because I desperately needed assistance with my second health issue. I've seen Dr. Hanie Nasir a few times, and each time, he has prescribed the appropriate drugs, etc. But this time it was disappointing, especially after waiting so long to see a doctor, that it seemed like he was in a hurry this time and was not bothered to help more. Second, the receptionist that day (a young lady) was really unkind and had bad attitude. She spoke in a stern and unpleasant manner. I complained about her after receiving a text asking for feedback on my experience the last time I visited. It is unacceptable to see that she continues to lack decent communication skills and be disrespectful. Is our input being considered, or are they just swept under the rug? Extremely disappointed with this medical facility. Nothing appears to be changing. Looking at the reviews 99% of them have had very bad experience here! DO BETTER! Changes must be made by those in authority so patients are to be heard and, especially, feel comfortable. We are paying to recieve the service that we need! When someone is ill, no one likes to be hustled and treated cruelly!"

"Disappointing Experience with Dr. Hanie Nasir My father recently had the opportunity to visit Dr. Hanie Nasir as his primary care physician, and I must say that he was extremely disappointed with the experience. Dr. Nasir proved to be a very unfriendly doctor who does not treat his patients courteously and even treats different patients in different ways. During his visits, Dr. Nasir was mostly in a bad mood and showed no empathy towards my concerns. Every time he spokes with him, he seemed to quickly become angry and used an unfriendly tone that made positive communication nearly impossible. Furthermore, my father noticed that Dr. Nasir showed absolutely no helpfulness when it came to signatures and documents. There was even a distressing situation where my father needed emergency treatment and was experiencing high blood pressure. Instead of taking care of him and providing the necessary treatment, Dr. Nasir was not prepared and suggested taking him to the hospital. This behavior does not demonstrate responsibility or a professional ethos. In conclusion, I can say that Dr. Hanie Nasir is not a compassionate doctor, and my father personally will never visit his practice again. It is disappointing to encounter a physician who is not only unfriendly and ill-tempered but also lacks the necessary empathy for his patients. As a patient, one should be able to rely on a trustworthy and empathetic doctor, and that was not the case with Dr. Nasir."

"My appointment was booked for 3pm and was called to ask to come in at 4pm as the doctor who was suppose to see me was sick. I thought when I changed from one to clinic to this one that it waa a good place to be seen at, but twice I have been ignored and have waited an hour or half an hour to be seen by a male doctor instead of a female doctor as requested ( but he was very very caring) and to hear that I didn't come up to the desk really annoyed me. Their staff need to be more alert. Sitting in the front of a computer doesnt help"

"I feel giving this place 1 star is being generous. The office staff here are miserable, never smile (unless laughing amongst themselves) and are never friendly. Office manager even argued with me at one stage regarding a customer service issue. The most satisfaction I've ever gotten from this place was the day I made the decision to leave this practice. The ONLY good thing about this practice was Doctor Kala. She was awesome, however always busy, probably due to her being so popular. I've now gone to A&E New Lynn who have many more doctors & staff, like Dr Kala, who actually care."