Piccadilly Brazilian Shoes

"I can’t seem to get a hold of the shop at all! No email response either. I have been trying to get a hold of them all morning as I need to go instore to exchange my shoes and it says I have to do it within 10 days of purchase. Not good at all :( I do understand there was a State of emergency declared in Auckland that day. You should have updated your website or google that you were closed for the day as other businesses and public transport was still running as normal. For people that travelled far, this could have saved me my time and money."

"Thank you so much Marina for your lovely service today. My daughter works for airline and we didn't know how comfortable ypur shoes are until she tried it on. Marina was so helpful and friendly. Thank you Piccadilly for your shoes."

"Great place for shoes if you work in beauty retail or similar occupation where you’re on your feet all day but want to look cute! I have repurchased their airline heels for work many times throughout my career and can not recommend them enough! So lightweight, supportive and blister free."

"Horrible quality! Would not recommend! I bought my first pair last year.. after my first wear I realised there was a screw digging through from the inner sole. It was such a hassle to get it fixed. We were told it was outside 10 days … Firstly the shoes are over priced for the quality… and there is not much to say about the service. After few calls they eventually fixed the shoe by taking it to the shoe smith next door however this was the start of the headache. I’ve only worn the shoes few times as they are not comfortable. The inner sole’s glue has dried out and it’s coming out despite only couple of wears. When I called the store for assistance they said go to your local shoe smith as their not shoes expects! Clearly they should not sell shoes bragging about how they cater to air hostess when they cannot help or provide good quality shoes. Went to the store today to show the shoe condition and it was closed..Website was not updated to reflect their hours. The manager refused to assist as it was outside 10 days…without even examining the shoe! Very rude and unprofessional! Save your money ladies!"

"I bought a pair of shoes in this shop this morning which cost me $100, the strip was a bit loose, the service person said she can make a hole for me, what she did is using the receipt staple to make a hole, which made a damage on the strip, when I pointed it out, she said “ it’s ok, I always do it this way for my customers, it’s you asked me to do it”. Not professional!! See the photos you will know what a disaster it is. Still I bought it because I need it urgently, after I took it for my friend to have a look, he saw a deep scratches on the top, so I brought it back to ask for return, but she refused to admit the scratches, in her words, “it’s nothing”, with bad attitude. She said because it’s on sale, so no return no refund which she didn’t tell me when I asked before I bought it. Then refused to have further talk. It’s such a disappointing experience shopping there, bad plastic shoes with damage which cost me $100, disgusting attitude when I go for return. Don’t go there for the poor quality shoes, poor commutation and poor service."