The Carpet And Tile Gallery
About the Business
Welcome to The Carpet And Tile Gallery, located at 211 Armstrong Street South, Ballarat Central, Australia. Our establishment is a renowned home goods store, offering a wide range of carpets and tiles to enhance the beauty and comfort of your space.
The Carpet And Tile Gallery has a rich history that dates back to May 1995 when it was first established. Initially located at 106 Bradshaw Street Ballarat, our humble beginnings have shaped us into the exceptional store we are today. Over the years, we have grown and evolved, moving to our current location to better serve our valued customers.
The owners, Chris and Terry Cartledge, fondly recall the early days of the business. They firmly believe in the philosophy of starting small and steadily growing. The journey was not without its challenges, including issues with product supply. However, these obstacles only fueled their determination to create a thriving and successful business.
Looking back, Chris and Terry recognize that the tough times served as a catalyst for their unwavering focus and motivation. These experiences have shaped The Carpet And Tile Gallery into a business that is dedicated to providing exceptional products and services to our customers.
At The Carpet And Tile Gallery, we understand the importance of finding the perfect flooring solutions for your home. Our extensive collection includes a variety of carpets and tiles, catering to different styles, preferences, and budgets. Whether you are looking for a luxurious carpet to add warmth to your living room or durable tiles for your kitchen, our knowledgeable and friendly staff are here to assist you in making the right choice.
We take pride in our commitment to delivering high-quality products that meet the highest standards of craftsmanship. Our team carefully selects each item in our inventory to ensure durability, functionality, and aesthetic appeal. With our range of options, you can be confident that you will find the perfect flooring solution to suit your needs and personal style.
Visit The Carpet And Tile Gallery today and experience the difference that our exceptional products and customer service can make in transforming your space. We are more than just a store; we are a point of interest in Ballarat Central, offering not only quality products but also a memorable shopping experience.
Come and discover why The Carpet And Tile Gallery is the go-to destination for all your flooring needs in Ballarat.
Photos
Location & Phone number
211 Armstrong Street South, Ballarat Central, Victoria 3350, Australia
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:30 AM - 12:30 AM
Sunday:
Closed
Reviews
"While we didn’t end up purchasing due to an uneven floor on our side, the service we received in store was incredible and the on-site quote/measure was professional and very helpful. I would highly recommend these guys."
"Extremely impressed with the customer service and installation of our Carpet . David , Natasha and the team went above and beyond to help us."
"Our experience with The Carpet and Tile Gallery, Ballarat has been very positive indeed. From day one David helped us to find exactly what we had dreamed of for our mid century home, a beautiful Supertuft plush, green, Australian wool carpet. As soon as we described what we had imagined he knew straight away and was able to show us the very product. Their customer service has been spot-on. The quality of carpet laying extremely good. It would have been easy to have simply gone to some kind of chain store, purchased any old product and saved a bob or two. But there is no way we would have had such good service, been pointed in the direction of such a high quality and unique product specific to what we were seeking for this unique home. The satisfaction we are sure will remain for decades to come. It was worth doing right and David and colleagues made it happen for us. Highly recommended!"
"**BUYER BEWARE** First impressions were good. Staff were friendly and we found Australian made floor tiles that we liked and took samples home. We then placed an order for floor tiles, and when they finally arrived....we were disappointed to find that the tiles were inferior Chinese import with a different colour and not Matt finish as we had ordered. When I brought the matter up with staff, 2 of 3 accepted that the tiles supplied were not as ordered. 1 of the staff tried to bamboozle me with technical facts of different batch numbers, shades and calibre of tiles, which I understand as I've professionally tiled for over 15 years, however the tile supplied was not what I ordered. I wouldn't have even wrote a review, but was disappointed that instead of supplying the product I ordered or a suitable alternative, the only solution was to give me a full refund and have the audacity to tell me they'd usually charge a $300 restocking fee??? For incorrectly supplied product. Do not buy from these people and if you do choose to? Check product before your builder or tiler installs."
"As part of our house renovation, we renewed the flooring in our kitchen and hallway. Michelle at the store gave us great advice about flooring options, and we decided on vinyl planks. The floor is absolutely fantastic, and draws our other choices together. Jack laid the flooring, and he was fast, efficient and friendly. Extremely happy."
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