Luxury Nails

"The lady doing my nails was rude, rushed and extremely rough. I was left alone for 20 minutes in the middle of the service while she went and painted TWO other customers nails. When she came back she was really rude. The final nails are such poor quality, they’re a strange shape, uneven and don’t even line up to my nail bed. Really unhygienic practices too - no hand washing before, very old files, no disinfecting of tools. Never, ever again."

"Zero customer service. The lady who did my pedicure had an attitude and was talking to her colleagues in her language. She took no care to do the pedicure and did it just for the sake of doing it. I am not sure if she is poorly paid to do such a bad service. It is high time they teach their staff what customer service is. I felt like I paid 55$ for nothing."

"Just went for a gel mani/pedi today and it took 2 hours and it's a dreadful job. I felt sorry for the lady doing it was clearly she was very inexperienced, and no one offered to help her. Sitting in the chair for 2 hours to walk away with terrible nails is so disappointing"

"Went to this shop for a manicure and acrylic nail polish, am very disappointed as the polish didn’t last a week before it started to chip. I did no gardening and doing washing up or hand washing I use good rubber gloves. Went back to shop to try to get a refund for the poor polish used but the lady said no refund as they ask if you are happy when they finish if so that covers them for no refund. Under consumer act if the product is not fit for purpose you can ask for a refund or replacement.which they were not prepared to do. So I would not recommend to people I know their shop."